Survey Results Before After Sales Service Is Implemented

Survey Results Before After Sales Service Is Implemented

Source publication
Article
Full-text available
In managing a business, service to customers is something that cannot be underestimated. Customer satisfaction with the services provided will affect whether in the future the customer will conduct transactions again in the business or will choose other services that are more satisfying. After-sales service or after-sales service is a service that...

Similar publications

Article
Full-text available
The subject of the study is to verify the impact of the SARS-COV2 virus pandemic on the functioning of the automotive industry in the context of the global economy. The conducted research is important due to the enormous change in the functioning of the automotive industry due to the covid pandemic as well as megatrends affecting the industry. The...