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Social media is no longer a negligible phenomenon; tools like Facebook, LinkedIn or YouTube have taken the world in a storm. Social media has become a mainstream, modified personal relationships, allowed individuals to contribute to number of issues and generated new possibilities and challenges to facilitate collaboration. Organizations have urgen...
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The Learning patterns found among the learners community is steadily progressing towards the digitalized world. The learning patterns arise from acquiring and sharing knowledge. More impact is found on the usage of knowledge sharing tools such as facebook, linkedin, weblogs, etc that are dominating the traditional means of learning. Since the knowl...
Citations
... These include traditional knowledgemanagement systems, such as extranets, intranets, collaboration platforms, and document management systems that employees can use to find, share, and exchange relevant knowledge. However, in the past few years, many organizations have gradually started integrating ESM into their existing IT infrastructure to further increase their knowledge-sharing capabilities (Al-Mawali & Al-Busaidi, 2022; Gaál et al., 2015;Yarbrough & Ramos Salazar, 2023). ESM are known to facilitate communication, information sharing, collaboration, professional development, and networking, among numerous other benefits. ...
The study proposes and empirically validates a theoretical model suggesting that employee competency development during the onboarding period largely depends on the availability of knowledge sharing (KS) channels (both digital and traditional), on the KS culture experienced, and on employee satisfaction with the existing KS practices. The data for the study was collected using an online survey of a large pool of young public service employees working at various government agencies (n= 3,652 respondents). The results of a structural equation modeling analysis of the data provide support for the study’s main premise. The implications of these results on the design of effective onboarding processes are discussed.
... Individuals will be able to shift from being passive content consumers to active content creators as a result of this revolution, which has the potential to democratize access to knowledge and information [6] . Magazines, online forums, weblogs, social blogs, microblogging platforms, wikis, social networks, podcasts, pictures, videos, rating systems, and social bookmarking are all examples of the many formats that fall under the umbrella of social media [7] . The following are the primary categories that can be used to classify these platforms: collaborative projects (like Wikipedia), blogs and microblogs (Like Twitter), content communities (like YouTube), social networking sites (like Facebook), virtual game worlds (Like World of Warcraft), and virtual social worlds (Like Second Life) [8] . ...
... Internet-based technologies have undergone incredible evolution in the past decade, and there is no doubt that social media tops the list of technologies that have tremendously transformed the world. Social media is no longer negligible (Gaál et al., 2015;Khama li et al., 2018). It is one of the technologies that has received notable embrace by people of all walks of life. ...
Rationale of Study-This study investigated the knowledge sharing of entrepreneurs in the realms of social media technology. It explores how social media influences women entrepreneurs' knowledge-sharing and business processes in Windhoek, Namibia. Methodology-The study adopted a qualitative case study design, using semi-structured interviews to collect data from female entrepreneurs in Windhoek. Twenty woman entrepreneurs were sampled using snowball sampling. A qualitative content analysis was used to analyse the data. Findings-The study's results show that social media is significant for sharing knowledge and creating and seeking knowledge. Women entrepreneurs apply knowledge shared on social media to advance their business processes and enhance the skills of their workforce. WhatsApp, Facebook, TikTok, and Instagram are the most commonly used social platforms. The study also highlights the potential benefits women entrepreneurs gain from using social media, such as cost-effective marketing and advertising platforms, the ability to engage with a broader population and collaborate with fellow entrepreneurs, the ability to get feedback from customers on services and products, which in turn improve customer loyalty, brand identity and reputation. Implications-The findings of this study have practical implications for supporting organisations such as libraries in providing training to business enterprises concerning knowledge management and sharing. Originality-This study adds new insights and perspectives on how women entrepreneurs use information and communication technologies (ICTs) by accentuating social media as a tool for knowledge management in a developing country. The study findings are significant to business enterprises and institutions supporting women entrepreneurs in countries with contexts similar to Namibia's. Keywords Social media platforms, women entrepreneurs, business processes, knowledge management, knowledge exchange Citation: Leonard, A. (2023). The influence of social media on knowledge-sharing practices among women entrepreneurs in Windhoek, Namibia.
... Every person may learn new things and make relationships using social media while trading and working together on information. Knowledge management benefits from it since it makes it possible for everyone to find out who has certain skills [14]. The main difficulty with adopting social media for knowledge management is that it is difficult for businesses to regulate what employees share [15]. ...
... We may have our material promoted when we produce it in a way that is more useful and more attractive. By doing this, new individuals may be exposed to it, and if they have interests in common with the target audience, they can become potential new users [14]. The use of social media platforms and technologies to improve and assist knowledge management procedures inside organizations is referred to as social media in knowledge management [17]. ...
... Mapping and measuring formal and informal relationships manifested in social networks allows understanding and facilitating knowledge flows that link interacting units (Serrat 2017). For their part, Gaál et al. (2015) argued that social networks provide the possibility of obtaining knowledge from people, which is susceptible to be recorded and stored and could also be beneficial for organizations and their members. Meanwhile, Lal et al. (2021) discussed how workers engage with their colleagues in technology-supported social interactions for working from home. ...
The implementation of the telework model has become popular globally due to the COVID-19 pandemic. However, this new model of work organization generates conflicting opinions regarding the positive and negative effects that its implementation can bring to organizations. In this study, sentiment analysis of Twitter-based teleworking in a post-pandemic COVID-19 context was conducted. A set of Twitter conversations is examined by applying text mining and opinion analysis techniques. The results show the prevalence of positive sentiments regarding telework. In addition, opinions are generally associated with confidence, anticipation, and joy. According to the results, it is recommended to consider telework as an opportunity to improve worker well-being. However, it is important to consider some factors, such as the sector to which the company belongs, the characteristics of the job, and the working conditions.
... Information is the form of data that has been organized, interpreted, and given meaning. As opposed to mere facts, knowledge incorporates comprehension, insights, and the ability to utilise information effectively [7]. Knowledge is essential for empowering individuals, organizations, and nations to make prudent decisions, foster innovation, and advance society [1]- [3]. ...
... Knowledge is the most valuable asset of any industrial business or academic institution [6]. The information era was recognised by the growth of information technology and the digital era due to the development of technology, particularly the Internet [7]. Some scholars [8]- [10] have long maintained the view that knowledge is power. ...
... Knowledge sharing is becoming highly significant in developed countries as organisations attempt to remain competitive and encourage innovation [4], [5]. In developed countries, knowledge can be shared through various techniques, including conferences, webinars, formal and informal networks, and other digital platform technologies [7]. whereas it is well known that businesses situated in some developing countries lack managerial acumen skills, technical tools, and other financial resources [22], [23]. ...
Knowledge is considered the most valuable asset inthe modern digital economy, and its dissemination is recognisedas the backbone of successful enonomies. The dissemination ofknowledge is widely recognised as a fundamental practise in anysuccessful organization, including higher education institutes.This practise enables institutions to generate and maintainknowledge. Organizations that foster a culture of knowledgesharing are able to gain a competitive advantage and driveinnovation. These organisations contribute to the enhancementof the economy. The Kingdom of Saudi Arabia has implementedstrategies to incorporate knowledge-sharing initiatives within itsorganisations. The primary objective of this paper is to identifythe key factors that impact knowledge sharing in both developedand developing nations, with a particular focus on Saudi Arabia,and to present our future work on how to deploy cloudcomputing for knowledge sharing in Saudi Arabia’s HEIs.
Index Terms—knowledge sharing, developed/developingcountries, Saudi Arabia
... Not only performance but also social media was identified to be having positive effects on improving work engagement, satisfaction, and organizational commitment (10). A few studies (11)(12)(13)(14) have also highlighted the negative effects of using social media in the workplace. For instance, the issue of privacy and security was highlighted in (11) for influencing information-sharing decisions within organizations. ...
... In addition, its effects, such as getting distracted and addicted to the use, can negatively affect employee performance and strain organizational resources (12). Considering the similar effects, a study in Hungary (13) suggested that companies should train their employees and motivate them to use social media for knowledge sharing at workplaces. The need for social media in the workplace is realized in many organizational sectors such as news and media (11), insurance (14), and healthcare (15). ...
Purpose
The purpose of this study is to investigate the use of social media for the improvement of safety knowledge and awareness among phlebotomists.
Methods
As this study was intended to arrive at specific conclusions using empirical evidence, a deductive quantitative cross-sectional online survey design was adopted. A total of 521 phlebotomists participated in the survey, and 86 incomplete responders were removed, resulting in a final sample of 435 considered in this study. T -tests and ANOVA were used to analyze the data.
Results
A total of 41.6% stated that social media was very effective, and 31.5% stated that it was somewhat effective in improving safety knowledge and awareness. in addition, this study revealed no major differences between male and female participants ( p > 0.05) with respect to the effectiveness of social media. However, statistically significant differences ( p < 0.05) among the age groups were identified in relation to the effectiveness of social media and the intention to use it in the future.
Conclusion
Social media applications are effective for knowledge dissemination among healthcare professionals.
... Kaplan and Haenlein (2010, p. 61) define social media as "a group of Internet-based applications that build on the ideological and technological foundations of web 2.0, and that allow the creation and exchange of user-generated contents." These technologies include tools like blogs, video sharing, presentation sharing, instant messaging, and social networking (Gaál et al., 2015). Leavey (2013) defines social media as a social structure made of nodes comprised of individuals or organizations tied by one or more specific types of interdependencies, such as values, ideas, financial exchange, friendship, kinship, dislike, conflict, or trade. ...
Social media has revolutionized the way Africans communicate and socialize. People now create, share, exchange, and modify their ideas in virtual communities. This chapter critically presents the benefits and pitfalls of social media in Africa, demonstrating that social media is a double-edged sword. On the positive side, social media has connected geographically separated people, enabled user-generated and interpersonal communication, enabled fast and efficient communication, empowered society with an unrestricted flow of information, and facilitated online learning and work-related functions. Social media also facilitates decentralized democracy and the political engagement of the masses. It has also become a platform for Africans to demystify the “dark continent” narrative. On the negative side, social media is time-wasting, creates an anti-social generation, and negatively influences African culture. It also promotes cyberbullying, criminal activities, the spread of sensationalism, hate speech, xenophobia, threats to national security, and false information. Overall, social media has become a “valuable repository of information,” a “hyperspace,” a “new world,” and a “form of currency” in its own right. In essence, new forms of citizenship are emerging across the continent, placing African governments in a complex puzzle of considering censorship and regulatory control to curtail the power social media is granting to the masses. However, an increasingly networked society in Africa is not merely a potential threat to the continent; the increased connectivity also has positive implications for the continent’s political, economic, and socio-economic transformation.
... Kaplan and Haenlein (2010, p. 61) define social media as "a group of Internet-based applications that build on the ideological and technological foundations of web 2.0, and that allow the creation and exchange of user-generated contents." These technologies include tools like blogs, video sharing, presentation sharing, instant messaging, and social networking (Gaál et al., 2015). Leavey (2013) defines social media as a social structure made of nodes comprised of individuals or organizations tied by one or more specific types of interdependencies, such as values, ideas, financial exchange, friendship, kinship, dislike, conflict, or trade. ...
Social media has revolutionized the way Africans communicate and socialize. People now create, share, exchange, and modify their ideas in virtual communities. This chapter critically presents the benefits and pitfalls of social media in Africa, demonstrating that social media is a double-edged sword. On the positive side, social media has connected geographically separated people, enabled user-generated and interpersonal communication, enabled fast and efficient communication, empowered society with an unrestricted flow of information, and facilitated online learning and work-related functions. Social media also facilitates decentralized democracy and the political engagement of the masses. It has also become a platform for Africans to demystify the “dark continent” narrative. On the negative side, social media is time-wasting, creates an anti-social generation, and negatively influences African culture. It also promotes cyberbullying, criminal activities, the spread of sensationalism, hate speech, xenophobia, threats to national security, and false information. Overall, social media has become a “valuable repository of information,” a “hyperspace,” a “new world,” and a “form of currency” in its own right. In essence, new forms of citizenship are emerging across the continent, placing African governments in a complex puzzle of considering censorship and regulatory control to curtail the power social media is granting to the masses. However, an increasingly networked society in Africa is not merely a potential threat to the continent; the increased connectivity also has positive implications for the continent’s political, economic, and socio-economic transformation.
... Through those activities, employees are able to modify their KS behaviours by enhancing their interactions as envisaged by SNT; and using multiple communication channels to share organisational knowledge (Osman, et al., 2015;Bhutto et al., 2022). Authors like Gaál et al. (2015) and Yeşil and Hırlak (2019) work efficiency, innovation and organisational learning. As proposed by SNT, Chau (2018), Du et al. (2019) and Eshak et al. (2022) argue that positive KS behaviours are quickly achieved when trust-based relationships are adopted among all members in the organisation. ...
... Researchers (for example Chibuzor et al., 2019;Bhutto et al., 2022) show that management support is greatly needed in enhancing employees' use of innovation in the organisation. Consequently, employees' acceptance of innovation and adoption of OIC tools in their interactions could be greatly enhanced (Gaál et al., 2015) as proposed by TAM. Accordingly, Brčić and Mihelič (2015) posit that employees are likely to develop positive knowledge behaviour change that is necessary for creating and sharing knowledge and propagating new concepts in an online environment. ...
The primary objective of this study was to assess employees’ perceptions on the use of online internal communication (OIC) for knowledge sharing from a personal/individual perspective. This is important because of the emphasis placed on the relevance of knowledge management (KM) in transforming ordinary organisations into learning ones, and to a greater degree through the use of new media technologies. One of the important dimensions of KM that is crucial for organisational learning is knowledge sharing (KS). However, the use of OIC to share knowledge among employees in deposit-taking savings and credit co-operative societies (SACCOs) in Kenya is still low. Therefore, it is necessary to explore employees’ perceptions and personal/individual factors influencing employees’ online KS using the available OIC tools. A cross-sectional survey design was adopted. Primary data were collected using an online structured questionnaire targeting the accessible population of 485 mid-level employees of deposit taking SACCOs in Kenya, and data were migrated to SPSS version 25.0 to generate descriptive statistics. Thematic coding of data obtained from eight focus group discussions involving 72 employees and in-depth interviews with eight senior managers were presented as narrative analysis. The findings of this study indicated that most employees lacked the requisite knowledge, skills and attitude for adopting OIC for knowledge sharing (KS), and emphasised the need for training prior to the implementation process and an organisational environment that is conducive for attutude modification in the use of existing OIC. This study is unique and adds to the existing body of knowledge in the proposed theoretical framework emphasing the need to enhance KS through OIC, specifically on a personal/individual level, considering the managerial/organisational and technical levels as well, to contribute to organisational learning and innovation to ensure sustainable competitive advantage.
