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Mobile tourism'' represents a relatively new trend in the field of tourism and involves the use of mobile devices as electronic tourist guides. While much of the underlying technology is already available, there are still open challenges with respect to design, usability, porta- bility, functionality and implementation aspects. Most existing ''mobi...
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... they have already visited, make recommendations to other users, etc. Post-visit reports and voting for best-to-see attractions features are also available, as suggested in [6]. Figure 5 demonstrates an excerpt of generated XML code, describing the users' selected content (this code corresponds to the user preferences shown in Fig. 4b). Finally, Fig. 6 illustrates representative screens of a mobile device emulator (main menu, list of lodging preferences, detailed description of a selected hotel). It is noted that the application's menus are created dynamically. Specifically, the MIDlet first extracts the XML file from the jar file. Then it parses the XML code to dynamically build the ...
Citations
... Although many similar studies had been conducted, our findings supported the expansion of the novelty of mobile guiding devices, particularly in the field of tourism information. In addition, the flexibility of using mobile devices allowed tourists to use the application anytime and anywhere (Kenteris et al., 2009;Schneider et al., 2018). ...
The research evaluated the effectiveness of the City Tourism Information System (SIWAKOT) in boosting Bekasi City's Regional Original Revenue (PAD) through tourism. It analyzed SIWAKOT's impact on revenue generation and its role in the development of the tourism sector. Methodologically, it employed primary data analysis, stakeholder interviews and surveys focused on Bekasi tourism. The findings indicated that SIWAKOT enhanced tourism information management, expanded promotional reach, and improved tourist experiences, therefore, increasing visitor numbers and economic activities. The research suggested implementing SIWAKOT or similar strategies to leverage Bekasi's tourism potential for revenue growth. It has contributed to innovative PAD augmentation strategies, emphasizing SIWAKOT's transformative potential and the importance of utilizing tourism resources for sustainable revenue enhancement in Bekasi.
... When the literature on the interaction between tourism guidance and technological developments is examined, no direct publication on tourist guidance and technological developments has been found. In the studies (Kenteris et al. 2009, Vansteenwegen and Oudheusden 2007, Souffriau et al. 2008) tourist guides use GPS, internet, etc. during the tour. There are researches on the structure of technologies, there is no evaluation of these technologies in terms of tourism, and studies in the field of engineering are carried out on the algorithms of existing technologies. ...
... Today, with the use of humanoid robots that can provide guidance both indoors and outdoors, instead of robots that provide guidance only in indoor places such as museums and exhibition halls, the human-machine relationship has been added to the tourist guide profession, where the human-human relationship is at the forefront, and accordingly, the tourist guiding profession has become more important (Kenteris et al. 2009, Vansteenwegen and Oudheusden 2007, Souffriau et al. 2008. ...
The aim of the study is to reveal the changes that tour guides have taken in information management while keeping up with the changing age. It is aimed to make a meaningful contribution to the literature of tour guides and tour guides by making predictions about how this deep-rooted profession, which dates back to ancient times, has kept up with the changing ages from the past to the present, and by making predictions about how it will take steps in the process of adapting to advancing technology and changing community rules. The method of the study was prepared by following the conceptual framework, the steps taken according to the changing ages from the past to the present were tried to be revealed by document analysis. Tour Guides uses many tools and these helps to tour conducting easily. By the way there are some challenges like jobs sustainability of tour guides. So, tour guides should consider the technology as an auxiliary and complementary tool, not as the main tool in communication, narration and narration processes. Since the issue information managements has not been discussed before within the concept of tour guides, it can be said that the study is meaningful and original.
... Variable selection. In a review of the domestic and international literature on tourism route programming, we have discovered that the main objectives of this problem are to maximize tourist satisfaction by maximizing the total interest or preference value associated with visiting each attraction [11] [26][3] [5], to maximize the interest or preference value depending on the different categories to which the attraction belongs [24], to minimize the time spent on the route [9][20], etc. Several variables are commonly taken into account when analyzing the problem, which include the value of the visitor's preference for the attraction, the time window, the choice of transportation mode, the category of the attraction, the choice of route, and the level of congestion, where the choice of route and transport mode can influence the cost of the visitor's time and expenses [28][17] [11] [26][3] [5]. ...
... The top 5 MICE tech process innovations being utilized include registration systems, badge systems, internet access for attendees, Wi-Fi access for attendees, and attendee tracking systems (Islam & Mazumder, 2010;Kenteris, Gavalas, & Economou, 2009). Its usage adoption accelerates such potential upsides for MICE operators as streamlined operations, optimized time and process, reduced operational cost and staff, increased promotional efficiency, increased information management efficiency, competitive advantage, eco-friendly and innovative leadership image. ...
This paper reviews the essence of the meetings, exhibitions, events, and conventions sector or "MICE" in Thailand. It highlights how this sector plays a crucial role in attracting international visitors and generating high yield tourism revenues. The article discusses how the sector has been affected by the COVID-19 pandemic and the ever-changing global trends, and a need for the adoption of new technological innovations for the industry to sustain the competitive advantage. The paper further undertakes the comprehensive review of the literature to identify the potential influencing factors affecting MICE organizers' intention to adopt technological innovation in Thailand from an individual perspective as well as from an organization perspective and those identifying factors encompass Decision
... Banyaknya jumlah penggunaan internet membuat meningkatnya pertumbuhan aplikasi smartphone di Indonesia dikarenakan aplikasi yang dibuat selain dapat menghibur juga memberikan kemudahan bagi para penikmatnya. Penggunaan aplikasi direktori restoran membuat pengguna dapat melihat berbagai ulasan pengalaman pengunjung lain akan tempat yang pengguna hendak kunjungi [1], dengan menggunakan aplikasi direktori seperti contohnya Zomato, pengguna bukan hanya terbatas pada melihat foto-foto makanan, tempat dan ulasan pengunjung di tempat yang hendak dikunjungi, namun juga daftar menu, estimasi harga, rating restoran tersebut menurut pemberian para pengguna lainnya, restoran popular yang dekat dengan kita, estimasi harga dan masih banyak lagi [2]. Persaingan di pasar yang semakin kuat, terutama munculnya tempat usaha cafe serupa, pada industri bisnis membuat para pemilik usaha membutuhkan pendekatan atau langkah lain dalam mempromosikan usaha mereka [3]. ...
The development of internet resulted high growth of applications in Indonesia, which then used by business owners in marketing. Restaurant directory applications is gaining popularity for the ease of obtaining information, but information can also obtain using social media, which begun to use as marketing platform, but social media tends to bias in reviews. This study aims to examine whether there is influence between Electronic Word of Mouth on Zomato on purchasing decisions. Electronic word of mouth is information from the results of the assessment of various aspects of product by consumers, can be called online reviews. Purchasing decisions are when consumers faced with two or more possiblities that have been reached by consumers after various considerations. The sample of this study obtained by slovin technique which resulted 100 people, this research is quantitative study, with non-probability technique. The results of this study indicate that electronic word of mouth has effect on purchasing decisions. The conclusion of this study is the dimensions of Electronic Word of Mouth is Intensity, Content, and Valance of Opinion has positive influence on purchasing decisions. Suggestions for further research is add other independent variables, and for the business, this can be used as evaluation because there was influence between e-wom on purchasing decisions.
... Cell phones are the freshest thing in the vacationer business and a reality of the 21st 100 years (Malmir et al., 2017), as cell phones have become significant devices for voyagers to use in a dubious world. They are a significant piece of the business and achieve a great deal of changes that may likewise influence different organizations, for example, the travel industry, which has been hit hard by the peculiarity of portable the travel industry, which is a totally recent fad in the travel industry field (Kenteris et al., 2009).For this explanation, we want to find out about how cell phones and versatile visit bundles (MTAs) influence the voyager experience. We likewise need to understand what the primary reasons are for utilizing visit applications and how valuable and costly they are believed to be, (for example, making it more straightforward to purchase tickets, track down cafés, courses, and guides at the destination).This study is an exploratory review in light of a survey of the writing. ...
... Portable the travel industry is a fresher pattern (Kenteris et al., 2009), yet it has made ready for different administrations at all phases of the excursion, keeping vacationers educated and involved. Cell phones have arisen as the most recent pattern in the travel industry. ...
This investigates what time means for how much voyagers partake in their excursions. This study took a gander at what new innovations mean for the manner in which new vacationers act, how significant portable innovation is to the travel industry business, and how the pattern of cell the travel industry is having an impact on the manner in which sightseers travel. It additionally took a gander at what these progressions have meant for the utilization of PDA applications in the travel industry, to attempt to sort out how they have impacted the manner in which individuals appreciate the travel industry. This study was supported by a quantitative and subjective examination. An overview of 110 Pune sightseers who utilized applications and meetings with supervisors of portable application improvement gatherings, as well as a survey of studies, were utilized. The main end is that cell phones and versatile visit applications can change an explorer's involvement with a major way. Travelers imagine that cell phones have had an impact on the manner in which they get things done and how they feel, particularly with regards to social applications that let them keep in contact with their loved ones and cause them to feel more secure. Keywords: The travel industry, the vacationer experience, applications, and portable applications. " Role of performance expectancy in shaping usage behaviour of users of Travel mobile apps.
... Since many tourists rely heavily on their mobile devices to enhance their travel experiences, the development of personalized mobile applications has become increasingly important. These applications offer targeted recommendations for POIs at a visiting site, which ultimately improve the cultural experience for the user Tenemaza et al (2020); Kashevnik et al (2019); Konstantakis et al (2022); Missaoui et al (2019); Kenteris et al (2009). This is particularly crucial for visitors who may have short stays in several locations, such as cruise ship tourists. ...
... Other papers deal with the creation of tourist guides using innovative mobile technology. One of the first efforts is presented in Kenteris et al (2009). This paper presents the implementation prototype of a city tourist guide generation system for the city of Mytilene, the myMytileneCity guide. ...
The paper presents Visit Planner (ViP), a mobile application prototype that provides a solution to the challenging tourist trip design problem. ViP follows a holistic approach offering personalized recommendations for Points of Interest (POIs) based on preferences either explicitly collected by the application, or inferred by the users’ ongoing interaction with the system. ViP proposes to the final user, a trajectory of POIs calculated using an Expectation Maximization method that maximizes user satisfaction taking into consideration a variety of time and spatial constraints for both users and POIs. Additionally, POIs are divided into categories, so that a certain number of POIs from each category to be included in the final itinerary. The application is implemented as a user-interactive system that allows the flexibility for easy content adaptation and facilitates management of content and services by the user.The prototype has been implemented for Android-based smartphones, on an open application environment, using standard communication protocols and open database technology. Currently, it is applied to the city of Agios Nikolaos in Crete, and is available for download from Google play.
MSC Classification: 68T20 , 68N99
... They are a fundamental part of the area, achieving various improvements that are likewise affecting numerous organizations. One such industry is the travel industry, which has been enormously influenced by the peculiarities of versatile the travel industry, which is a generally ongoing improvement in the business (Kenteris et al., 2009). ...
... An essential part of this is played by the MTA. Although mobile tourism is still a relatively new phenomenon (Kenteris et al., 2009), it has cleared the way for a variety of services that educate and enthral visitors at every stage of their journey. The newest trend in the travel industry is smartphones. ...
This exploratory review looks at how innovation has changed the voyager experience. This study took a gander at what new innovations mean for how sightseers act, how significant versatile innovation is to the travel industry area, and how portable the travel industry is changing the way that individuals experience travel. With an end goal to fathom what these progressions have meant for the movement experience, it likewise took a gander at the overflow impact that these progressions have had on the utilization of portable applications. Through a review of 110 Pune region travelers who utilized applications, two meetings with heads of portable application improvement organizations, and, in conclusion, the assessment of four contextual analyses, a quantitative and subjective examination upheld this examination. The key finding is that portable travel applications and cellphones can fundamentally change the guest experience. Sightseers accept that cell phones are to be faulted for changes in ways of behaving and sentiments, especially concerning online entertainment apparatuses that let them keep in contact with their friends and family and lift security.
... Numerous studies published on tourism guidance and technology in the literature indicate parallelism with this situation. Some of the studies encountered on this subject are as follows: the effects of technological developments on tourist guides (Çakmak & Demirkol, 2017;Ercan, 2022); technology use in tours (Eser, Çakıcı, Babat & Kızılırmak, 2019); tourist guides' perceptions of technology use (Kara, Kurt Yılmaz & Güler, 2022); bibliometric analysis of studies on tourism guidance and technology in Turkey (Gökdemir & Göç, 2021); tourist guidance and digital transformation (Bilgili, 2021); tourist guidance and digital tourism (Düzgün, 2022); effects of digitalization on the tourist guidance profession (Kırıcı Tekeli & Tabak, 2021) mobile tourist guides (Kenteris, Gavalas & Economou, 2009;Lai, 2013;Li, Duan, Bai & Yun, 2015;Souffriau, Vansteenwegen, Vertommen, Berghe & Oudheusden, 2008;Vansteenwegen & Van Oudheusden, 2007;Wijesuriya et al., 2013); robot tourist guides (Al-Wazzan, Al-Farhan, Al-Ali and El-Abd, 2016; Bederson, 1995;Kırıcı Tekeli, Kemer & Kasap, 2021;Kim, 2015;Lee, Lim, Tewolde & Kwon, 2014;Özalkan, Özkurt & Yazıcı Ayyıldız, 2022;Pai, Kuang, Chang, Kuo & Lai, 2014;Yıldız, 2019); tourist guidance and augmented reality (Özekici & Kızılcık, 2022;Şalk & Köroğlu, 2020). ...
... Studies on tourism guidance and technology have usually focused on digital applications used during the tour. Mobile tourist guides are generally not evaluated in terms of the tourism industry or tourism guidance but rather in terms of engineering and technology (Kenteris et al., 2009;Li et al., 2015;Souffriau et al., 2008;Vansteenwegen & Van Oudheusden, 2007;Wijesuriya et al., 2013). On the contrary Lai (2013) investigated travelers' viewpoints on mobile tourist guides within the technology acceptance model. ...
... This study observed that the publications on tourism guidance and technology were frequently in the computer, engineering, and social sciences fields. Of these studies, those on mobile tourist guides and robot tourist guides were usually conducted in engineering and computer fields (Al-Wazzan et al., 2016;Bederson, 1995;Kenteris et al., 2009;Kim, 2015;Lee et al., 2014;Li et al., 2015;Pai et al., 2014;Souffriau et al., 2008;Vansteenwegen & Van Oudheusden, 2007;Wijesuriya et al., 2013). The interest shown by out-of-tourism disciplines is evidence of the multi-disciplinarity of the subject. ...
The current study aims to identify international publications on tourism guidance and technology from the past to the present, examine them with various parameters, and reveal their bibliometric profile. For this purpose, the Scopus database was scanned using the title, abstract, and keywords tabs on 5 October 2022. Scanning keywords were "tourism guidance," "tourism guiding," "tourist guide," "tour guide," and "technology." The VOSviewer software program was used for the bibliometric analysis of the scientific publications and the visual demonstration of the results. After scanning, 332 scientific publications were reached, usually written as conference papers in English. Although most publications were from China, Lancaster University appeared as the most productive institution. Most publications on tourism guidance and technology were in the computer, engineering, and social sciences fields. The word "augmented reality" emerged as the most frequently used keyword with the highest correlational strength. The most collaborative and strongly connected author on tourism guidance and technology was "Kim, S." while the most cited author was "Cheverst, K." with 820 citations. England was the most collaborative, strongly connected, and cited country, with 1430 citations. These results will probably be able to reveal the development process of the relevant subject in detail.
... Pythia [28], City Trip Planner [29], and MyMytilene [30] follow a knowledge-based approach to collect user information, combining contextual information with visiting preferences as classification criteria. ...
In recent years, Recommendation Systems (RSs) have gained popularity in different scientific fields through the creation of (mostly mobile) applications that deliver personalized services. A mobile recommendation system (MRS) that classifies in situ visitors according to different visiting profiles could act as a mediator between their visiting preferences and cultural content. Drawing on the above, in this paper, we propose ACUX Recommender (ACUX-R), an MRS, for recommending personalized cultural POIs to visitors based on their visiting preferences. ACUX-R experimentally employs the ACUX typology for assigning profiles to cultural visitors. ACUX-R was evaluated through a user study and a questionnaire. The evaluation conducted showed that the proposed ACUX-R satisfies cultural visitors and is capable of capturing their nonverbal visiting preferences and needs.
