Figure VII - available via license: Creative Commons Attribution 4.0 International
Content may be subject to copyright.
Source publication
To assess the quality, acceptability and user experience of interactive applications, usability is one of the most integral quality attributes. However, large number of gaps and challenges exist in current usability practices causing the emergence of usability bugs at user end. The idea to bridge the gap between user and interactive product interac...
Citations
... Numerous studies have been done to pinpoint the elements that increase Information System (IS) effectiveness throughout the past 20 years. Usability is one of the most important quality factors when evaluating the effectiveness, acceptability, and user experience of interactive applications such as ERP [25]. Additionally, establishing the DV of IS achievement, however, and coming up with cumulative research might be difficult. ...
Enterprise Resource Planning (ERP) success research is extensive and most approach models to measure its implementations success fall short of measuring post-implementation success. Instead of depending on previous frameworks that declare an ERP a failure if framework restrictions not met, this study suggests a novel methodology for assessing the implementation of any ERP method and its subsequent success via group decision support system. The study showed improved ERP system success when implemented with organizational culture improvement through GDSS but success was better when combined with access to more IT resources. There was improvement in Post ERP-implementation success (system quality, information quality, organizational impact, workgroup impact and individual impact) of the organization. Also, implementing ERP without GDSS does not reduces the success when it has access to IT resources. For ERP system post-implementation impact, IT resources capacity of the organization be improved and GDSS engaged to give users opinion.
