Table 2 - uploaded by Munawwar Alam
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Effective public administration is crucial to achieving developmental goals in any country. However, almost everywhere, reform and renewal of the public service is needed perpetually to meet the emerging challenges.
Drawing upon Pakistan’s experience, this paper examines the integration of civil service reforms with decentralisation under the Devol...
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In 2013 and 2019, the local government legislation of the province of Punjab in Pakistan saw two rounds of major changes – each of which led to a new local government Act being passed. In 2013 the changes were driven by constitutional and judicial requirements and in 2019 by the political will of Pakistan’s new coalition government. This article an...
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... Though there were many reform efforts to make the public sector more effective, responsive, and efficient, still the citizens, civil societies, and the international development communities consider the public sector of Pakistan cumbersome, corrupt, and inefficient (Iqbal, 2014). Present government has introduced several civil service rules such as "Civil Servants Promotion Rules, 2019; Civil Servants (Directory Retirement from Service) Rules, 2020; Efficiency and Discipline Rules, 2020; Revised MP Scale Policy, 2020; Rotation Policy, 2020" (Alam, 2015). ...
This chapter is about the historical background as well as development of Comparative Public Administration (CPA) as an academic discipline and the prospects of CPA in coming days.
... Though there were many reform efforts to make the public sector more effective, responsive, and efficient, still the citizens, civil societies, and the international development communities consider the public sector of Pakistan cumbersome, corrupt, and inefficient (Iqbal, 2014). Present government has introduced several civil service rules such as "Civil Servants Promotion Rules, 2019; Civil Servants (Directory Retirement from Service) Rules, 2020; Efficiency and Discipline Rules, 2020; Revised MP Scale Policy, 2020; Rotation Policy, 2020" (Alam, 2015). ...
This handbook discusses different countries’ bureaucratic, institutional, constitutional, reforms and governance systems. It analyses the legislative and policy-making processes and applications, local structures and functions of public administration in a given country. It presents the comparative aspects of public administration across the globe with recent developments in the field.
... Though there were many reform efforts to make the public sector more effective, responsive, and efficient, still the citizens, civil societies, and the international development communities consider the public sector of Pakistan cumbersome, corrupt, and inefficient (Iqbal, 2014). Present government has introduced several civil service rules such as "Civil Servants Promotion Rules, 2019; Civil Servants (Directory Retirement from Service) Rules, 2020; Efficiency and Discipline Rules, 2020; Revised MP Scale Policy, 2020; Rotation Policy, 2020" (Alam, 2015). ...
... Though there were many reform efforts to make the public sector more effective, responsive, and efficient, still the citizens, civil societies, and the international development communities consider the public sector of Pakistan cumbersome, corrupt, and inefficient (Iqbal, 2014). Present government has introduced several civil service rules such as "Civil Servants Promotion Rules, 2019; Civil Servants (Directory Retirement from Service) Rules, 2020; Efficiency and Discipline Rules, 2020; Revised MP Scale Policy, 2020; Rotation Policy, 2020" (Alam, 2015). ...
Comparative Public Administration (CPA) is a stimulating and significant subfield of public administration, because it helps people to understand similarities and differences between countries via comparative perspective about administrative concepts, systems, history, culture, governance, public policy, and bureaucracy. Therefore, this chapter evaluates the following topics for CPA research: the significance of comparative research, trends, and possible approaches (e.g., systems theory, process tracing), contextuality (e.g., social & political contexts, and integral operating system), use of methodology (e.g., quantitative/qualitative/mixed methods, levels and units of analysis, data collection and analysis), and methodological problems and challenges (e.g., case selection, construct equivalence, causality, value bias, and the availability of data). Scientific study of CPA, like all sciences, requires finding answers for big questions of the field by using the most appropriate approach and methodology to be able to overcome possible challenges that might negatively influence objectivity or confirmability, reliability or consistency, validity or truthfulness, and generalizability or transferability of the research.
... Though there were many reform efforts to make the public sector more effective, responsive, and efficient, still the citizens, civil societies, and the international development communities consider the public sector of Pakistan cumbersome, corrupt, and inefficient (Iqbal, 2014). Present government has introduced several civil service rules such as "Civil Servants Promotion Rules, 2019; Civil Servants (Directory Retirement from Service) Rules, 2020; Efficiency and Discipline Rules, 2020; Revised MP Scale Policy, 2020; Rotation Policy, 2020" (Alam, 2015). ...
Comparative public administration (CPA) investigates and analyzes by comparing administrative systems and subsystems to enhance our understanding of public administration. Social, political, and cultural contexts that have significant influence on administrations and institutions might dramatically reduce the reliability and validity of causal inferences. Therefore, drawing a comparative framework sometimes might be an alternative method of comparison where experimentation is not possible, to develop generalizations in research and/or to discover best or unique practices. Good comparison framework, paradigms, and models developed by researchers are used as instruments to make healthy comparisons. This chapter aims to provide the most appropriate framework to evaluate how each particular country or administrative system differs or is similar to others. Therefore, it offers specific topics, titles, and subtitles to make case studies comparable. These titles and subtitles are administrative history, central and local governments, public finance management, intergovernmental relations, civil services systems, civil society, and administrative reforms.
The Islamic Republic of Pakistan has an important geopolitical position in South Asia as well as on the world map. Historically, the administrative system of Pakistan is influenced by colonial rule in the Indian Subcontinent. Federalism, introduced by the colonial British rulers, was adopted as the state principle by the leaders of Pakistan to ensure provincial autonomy and to make the local governance free from central or provincial interference. But the consecutive military regimes and the civilian governments could not empower the local government; instead, each government centralizes the power to central-level and provincial-level administration. Despite taking reform, initiatives by different governments and the majority of the reform agenda are failing to ensure good governance in Pakistan. However, present civilian governments are committed to working for the overall development of Pakistan. Current governments have taken steps to make the local government independent, the provincial government autonomous, and the central government more responsive.
In accordance with the mandate of the law, changes in the system of governance in the region have changed from a centralized model to decentralization. This is characterized by the devolution of most government affairs to the region including the implementation of fiscal decentralization directed to finance the administration of government affairs. Law Number 25 Year 2009 concerning Public Service and Regulation of the Minister for Empowerment of State Apparaturs and Bureaucracy Reform Number 16 Year 2014 on Guidelines for the Survey of the Public Satisfaction Index on Public Service Implementation recommends that every service provider conduct a Public Satisfaction Index (IKM) survey periodically. This research uses deductive quantitative method. Primary data is obtained through direct survey and interview. The data were obtained using questionnaires with closed questions. Types of sample are purposive sampling counted 240 people. The purpose of the survey of IKM on public service units is intended to get opinion of the public regarding the quality of public services in Department of Investment and One Stop Integrated Service (DPMPTSP), Subang Regency. The IKM survey is conducted on four service units, namely Building Permit (IMB), Business License (SIUP), Company Registration Certificate (TDP) and Industrial Registration Certificate (TDI). Measurement of IKM survey of public services using PERMENPANRB Number 16 Year 2014 which consists of 9 aspects: 1) Requirements; 2) Procedures; 3) Time of service; 4) Costs / Tariffs; 5) Product Specifications Type of Service; 6) Executing Competencies; 7) Executive Conduct; 8) Service Notice; and 9) Complaint Handling, Suggestions and Feedback. IKM from four types of public services in Subang Regency DPMPTSP of 3.20 or if converted by 79.89. The results of the IKM are in the category of Quality of Service Performance B (Good).
