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The quality of products is very important for a software development industry. The product quality is strongly influenced by the software development process. Software development company with limited resources is hard to improve the quality of the software produced. The method to be taken is to improve the software development process to achieve m...
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... is to give individuals a knowledge and skills, including training for the organization's policies, standards, processes, procedures, and tools. Tool is to provide the required assistance in supporting policy, standards, processes, procedures, and training. The relation of these elements, in establishing an operational framework is shown in Fig. 2. . ...
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Automated monitoring of Information Technology resources allows for the treatment of issues relating to availability, capacity, and other quality requirements. Currently, the use of monitoring systems in immutable infrastructures requires manually updating configurations every time a new server is launched, which is often time consuming and error p...
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... It also allows for the creation of a view of the model that meets specific performance improvement needs [1]. CMMI is also used to evaluate the software development process in limited resources companies [4]. This also reiterated that we could use CMMI characteristics to assess the quality of software services in the Healthcare and Insurance segment. ...
Capability and Maturity Model Integration (CMMI) is a process-level improvement training and appraisal program. It was developed at Carnegie Mellon University and administered by the CMMI Institute. It is required by many organizations, especially for software development. Healthcare and Insurance segment is one of the key segments in software services. Regulations play a key role in the Healthcare and Insurance segment of Financial Services. The current study aims to evaluate a sub-section of the software development process for this segment using the multi-grade fuzzy approach. The study takes a global software consulting and services organization as a case for the analysis. Importance Performance Analysis (IPA) is used to identify the critical capabilities to be addressed by the delivery heads of the organization. The Partial CMMI V2.0 Index of case organization is computed at 7.88, which is at Level 4 Maturity Level indicating the process as “Quantitatively managed and capable.” Improvement is required in the service management area to develop and keep updated the organization standards, and description of services and in the service agreement area to analyze existing service agreements and obtain service data for preparing updated agreements. They are in the Developing and Managing Services Capability of the organization. This model can be expanded to all the capability areas and used as a full-fledged assessment and continuous improvement tool for software development projects.KeywordsSEICMMISoftware developmentHealthcareInsurance
... Research works that provided process definitions to enhance the capability according to the CMMI are as follows. The research work [7] proposed software development evaluation using CMMI-Dev on limited resource companies to achieve capability level 2 of CMMI 1.3. The requirements management process was improved and evaluated using SCAMPI method for class C. The software projects for the insurance domain were studied. ...
... This research work adopted some principles from [7] and defined the process definition according to CMMI and SCAMPI method [6]. The authors investigated the research work [9] and defined both generic and specific practices for the improvement process. ...
This research proposes the improvement process for software development and requirements management for a small and medium company to achieve capability level 3 of CMMI 2.0. The process was proposed to be executed by the waterfall process model and scrum-based agile. The authors developed the improvement process and support tool. The proposed process was applied to use in the home-loan service software development 2 projects. The evaluation of the proposed process was analyzed by comparing it to past project two projects. The result showed that the projects that applied the proposed improvement process had a better outcome 34.34%. The SCAMPI evaluation of the proposed process was taken by three experts and the result showed that the capability of the proposed process was 91.63% and the user satisfaction was at the good level with score of 4.37. From the experimentation that was conducted with two software companies, it was obvious that the proposed improvement process had significance to enhance the software development process to achieve capability level 3.
... CMMI-Dev is a reference model that includes activities in developing products and services in various industries.[ (CMMI Institute, 2019) (Mewengkang and Djamen, 2016) (Made Sugi Ardana and Suharjito, 2017). This data was obtained from interviews and discussions with responsible parties in order to find out the existing problems and obtain information related to the system development process in the organization. ...
Pengaruh besar perkembangan teknologi terhadap banyak aspek kehidupan antaralain terlihat pada perubahan besar pada proses ekonomi, sosial, politik, bahkan dunia pendidikan. Seperti halnya dialami PT. XX, organisasi yang bergerak dalam dunia pendidikan. Implementasi produk teknologi informasi seperti aplikasi-aplikasi sudah dilakukan, namun ditemukan bahwa selama masa pengembangan sampai sekarang, PT XX belum pernah melakukan pengukuran tingkat kematangan organisasi dalam proses pengembangan perangkat lunak, sehingga organisasi tidak dapat mengetahui seperti apa kinerja sistem, dan seperti apa feedback dari user diantaranya mahasiswa, dosen, tenaga kependidikan terhadap kinerja sistem yang mereka miliki. Oleh sebab itu perlu dilakukan pengukuran tingkat kematangan organisasi dalam proses pengembangan perangkat lunak menggunakan metode CMMI-Dev. Berdasarkan 22 area proses yang ditawarkan oleh CMMI-Dev, maka dilakukan penyesuaian area proses dengan sistem yang dimilki, area proses yang dimaksud adalah Product Integration (PI) atau Integrasi Produk dan Validation (VAL) atau Validasi. Setelah dilakukan Gap Analisis, didapat bahwa tingkat kematangan (maturity) 3,5 dengan nilai gap nominal 0,5 dan nilai gap presentasi 50% adalah Gap terendah, maka disimpulkan bahwa tingkat kematangan organisasi saat ini berada pada level 2. Artinya proses telah direncanakan dan dilaksanakan sesuai dengan kebijakan yang ada, sumberdaya manusia yang dipekerjakan sudah terampil dibidangnya dan memiliki sumber daya lain yang memadai. Namun dalam penerapannya masih terdapat domain yang harus diperbaiki dan ditingkatkan agar mencapai level maksimal. Direkomendasikan untuk menerapkan SOP dan selalu mengevaluasi apakah proses telah berperilaku konsisten dan stabil.
... The research [14] used Scampi C for the appraisal method, whereas [6] used KPA Rating from AMM. The other studies that we use as a reference are [14] and [15]. Both studies used CMMI-Dev for the Software Process Improvement Framework and Scampi C for the appraisal method [16]. ...
... La escala de medición, rangos y puntuación utilizada en este estudio se muestra en la Tabla 5. En la revisión de literatura se identificó que implementar modelos y normas de desarrollo de software es indispensable para promover que las organizaciones de software puedan ofrecer productos de calidad [20,22,23,25,29,30]. Adicionalmente, en varios estudios se propone comparaciones y mapeos de diversos modelos y normas de desarrollo de software utilizando diversos métodos [19,21,24,26,27,28,32,33]. Aunque existen estudios que han realizado mapeos entre CMMI e ISO 9001 [31,34,35], no se logró identificar ningún estudio que realice el mapeo del modelo CMMI-DEV y la norma ISO/IEC 90003. ...
This research chapter outlines an improvement process for software development and requirements management in small to medium-sized software companies with teams up to 25 members. It integrates elements from the Waterfall Model and Agile to address challenges in developing software for home loan services in Thai commercial banks. The study aims to achieve Capability Level 3 in the CMMI model, analyzing projects in the Thai software industry. Specific practices SP1.1 – SP1.5 and generic goals GP1.1 – GP3.2 of the requirements management process group are considered, referencing IEEE 12207-2008 and IEEE 1074-2006 standards. The outcomes include developed processes, guidelines, and tested tools. SCAMPI assessment by three experts shows improved benefits realization (avg. score: 4.373), work performance (avg. improvement: 34.34%), and process capability (avg. score: 88.22%), affirming Capability Level 3.
