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Success in improving the tourism industry’s performance depends on support system facilities and the role of stakeholders. However, the role of stakeholders in increasing tourism potential to support tourism industry activities, especially in a dynamic environment, still needs further elucidation. Therefore, the main objective of this study was to...
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Context 1
... area in Indonesia that has a lot of tourism potential is Rembang Regency, Central Java, Indonesia, as shown in Figure 2, such as nature tourism, cultural tourism, religious tourism, culinary tourism, and artificial tourism [25,[48][49][50][51][52]. According to the Central Java Tourism Statistics [53], Tourism in Rembang Regency, Central Java, Indonesia, has natural attractions that have natural potential, such as Pantai Caruban, Pantai Pasir Putih Tasikharjo, Mangrove tourism. ...
Context 2
... area in Indonesia that has a lot of tourism potential is Rembang Regency, Central Java, Indonesia, as shown in Figure 2, such as nature tourism, cultural tourism, religious tourism, culinary tourism, and artificial tourism [25,[48][49][50][51][52]. According to the Central Java Tourism Statistics [53], Tourism in Rembang Regency, Central Java, Indonesia, has natural attractions that have natural potential, such as Pantai Caruban, Pantai Pasir Putih Tasikharjo, Mangrove tourism. ...
Context 3
... tourism in the form of creativity, taste, and human initiative as cultural beings, such as Lasem Kota Tua, Makam RA Kartini, Museum RA Kartini, and Makam Sunan Bonang [53]. Figure 2. Location of Rembang Regency, Central Java, Indonesia. ...
Context 4
... tourism in the form of creativity, taste, and human initiative as cultural beings, such as Lasem Kota Tua, Makam RA Kartini, Museum RA Kartini, and Makam Sunan Bonang [53]. Figure 2. Location of Rembang Regency, Central Java, Indonesia. Figure 2 shows the location of the Rembang Regency, Central Java, Indonesia, which has various tourism potentials to support tourism industry activities in the Rembang Regency. In Rembang Regency, Central Java, Indonesia, the government is trying to develop the tourism industry and carry out various strategies for developing potential regional tourism destinations through the document Rembang Regency Regional Regulation Number 12 of 2019 concerning the Rembang Regency Tourism Development Master Plan for 2019-2025 [53]. ...
Context 5
... the interests of stakeholders need to be identified and understood [59,60]. Figure 2 shows the location of the Rembang Regency, Central Java, Indonesia, which has various tourism potentials to support tourism industry activities in the Rembang Regency. In Rembang Regency, Central Java, Indonesia, the government is trying to develop the tourism industry and carry out various strategies for developing potential regional tourism destinations through the document Rembang Regency Regional Regulation Number 12 of 2019 concerning the Rembang Regency Tourism Development Master Plan for 2019-2025 [53]. ...
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This study aims to design a conceptual model that measures the tourism industry's performance in Indonesia by considering environmental dynamics due to the COVID-19 pandemic. This research uses an exploratory descriptive approach to designing a new conceptual model based on a literature review measuring Indonesia's tourism industry's performance. T...
Small and medium enterprises (SMEs) are essential to global green growth and are a driving force of eco-innovation. With their capability of fast pivoting, they have become critical players in emerging green industry markets. New firms can especially distinguish themselves in developing sustainable markets with novel, creative, and innovative appro...
Citations
... Economic income derived from tourist activities is determined mainly by the management of tourist attractions, tourism accessibility, public infrastructure, public facilities, and tourism facilities. The better the management of attractions, facilities, and accessibility, the Sustainability 2024, 16, 4201 3 of 44 more it affects the time tourists spend in tourist destinations and the income they receive from tourists [10,11]. According to [10], there are six components of tourism, namely attraction, amenities, accommodation, activity, accessibilities, and ancillary services (6A). ...
... This needs to be considered, considering the significant contribution of tourism to the Indonesian economy [1]. Tourism revenue depends on tourist attractions' management, accessibility, infrastructure, facilities, and tourism services [10,11]. According to research, tourism has six primary components: attractions, amenities, accommodations, activity, accessibility, and ancillary services (6A) [10]. ...
Rembang Regency is located on the north coast of Java Island, Central Java Province, Indonesia, which has many beaches ideal for tourism activities. Even though it has the charm of beaches, natural tourist destinations are still the primary choice compared to cultural and artificial sites. However, limited studies exist regarding standard indicators for assessing natural tourism potential in Rembang Regency, which is essential for identifying potential tourist locations. This research focuses on grouping indicators of natural tourism potential based on six main aspects: attractions, amenities, accommodation, activity, accessibility, and ancillary services, environment in tourist areas, and human resources considerations. A taxonomic model will be utilized to develop a procedure for determining natural tourism potential, including indicator weighing via a hierarchical analysis. The findings will yield a taxonomy model aiding information and knowledge management, fostering information sharing and utilization. Moreover, the established procedures will facilitate an accurate and efficient determination of natural tourism potential. This research aims to contribute to sustainable natural tourism management in Rembang Regency, preserving nature while enhancing the tourist experience.
... Internal audit and risk control play a crucial role in crisis management, particularly in the tourism industry. However, there is a significant gap in the existing literature regarding their specific impact on the tourism industry in Indonesia [16]- [18]. This research aims to fill that void by conducting a rigorous quantitative analysis to uncover the intricate relationship between internal audit, risk control, and crisis management in the Indonesian tourism sector. ...
This research investigates the complex interactions between Internal Audit, Risk Control, and Crisis Management in the dynamic landscape of Indonesia's tourism industry. Using a quantitative approach, this study employed Structural Equation Modeling with Partial Least Squares (SEM-PLS) to analyze survey data collected from stakeholders in the industry. Descriptive statistics showed positive perceptions of Internal Audit and Risk Control, with room for improvement in Crisis Management effectiveness. Measurement model assessment established reliability and construct validity, paving the way for robust structural model analysis. The results show that Internal Audit and Risk Control significantly and positively influence Crisis Management. Practical implications include customized strategies for optimal crisis resilience, while policy recommendations underscore the importance of a standardized framework. Despite its limitations, this study contributes valuable insights to the crisis resilience literature, offering a nuanced understanding of the dynamics of Indonesia's tourism sector.
... The main facility of water parks, for example, is the swimming pool along with other various attractive recreational features (Jin et al., 2015). Facilities can determine the degree of performance of a tourist destination (Achmad et al., 2023). The need and demand for tourism facilities continue to increase, and facilities in each destination continue to develop in line with the increase in tourism (Mandić et al., 2018). ...
Although it is crucial to investigate the effect of tourism components on satisfaction and revisit intention, there has not been any similar study that specifically explores the perception of young tourists visiting water parks. This study aims to investigate the effect of attraction, accessibility, and facilities on satisfaction and revisit intention. Using quantitative research methods with 269 young water park tourists, the data were analyzed by using SEM-PLS modeling. The results reveal that attraction, accessibility, and main facilities are significant predictors of satisfaction and revisit intention of young wate r park tourists. Meanwhile, the role of supporting facilities is not as important as the main ones. Support facilities do not impact revisit intention through young tourist satisfaction, even though tourists are satisfied with the support facilities, these supporting facilities do not make them intend to revisit. This study also discovers an interesting finding, that support facilities, both directly and indirectly, had no effect on revisit intention, and satisfaction does not mediate the effect of support facilities on revisit intention. These findings provide a meaningful insight for water park managers to provide tourism components that satisfy visitors so they have a strong intention to revisit.
... The targets used in achieving the objectives are i) to identify the performance and type of the tourism industry in Rembang Regency, Central Java, Indonesia, ii) to analyze the general description of the existing conditions, and iii) to identify the factors that influence the performance of the tourism industry [13]. This can be useful for the tourism industry and local governments that are vertically or horizontally integrated to measure internal and external effectiveness in designing tourism industry development strategies [2,22]. This study proposes the integration of Support System and Facilities, Stakeholders, and Environment Dynamism which has been elaborated from several studies to develop a model framework for driving the tourism performance industry in Rembang Regency, Central Java, Indonesia in dealing with an environmental dynamism. ...
This study aims to design a conceptual model that measures the tourism industry's performance in Indonesia by considering environmental dynamics due to the COVID-19 pandemic. This research uses an exploratory descriptive approach to designing a new conceptual model based on a literature review measuring Indonesia's tourism industry's performance. The research object in this study is SMEs in Rembang Regency, Central Java, one of the areas with potential tourism objects in Indonesia. The results of this study reveal the factors that affect the performance of the tourism industry, namely supporting systems and facilities, which include telecommunications, power sources, transportation, waste management, location, clean water sources, supporting industries, spatial, hospitality, safety and security; stakeholders and environmental dynamics. The government can consider these factors to produce a policy to develop the tourism industry.
Keywords—tourism industry performance, support system and facilities, stakeholder, environmental dynamism
... Literature reveals that BSC usage as a performance measurement and growth tool for businesses is essential for evaluating performance (Aidemark et al., 2010;Dlamini et al., 2020;Rabbani et al., 2011;Achmad et al., 2023). One of them is a healthcare organization, but regrettably only balanced scorecard performance evaluations have been done so far without considering any factors in clinical accreditation standard (Aidemark et al., 2010). ...
The effective evaluation of healthcare organization performance requires a robust conceptual framework that incorporates appropriate indicators and models. This paper presents a qualitative descriptive study that reviews the literature on variables used to measure healthcare organization performance. The research culminates in the development of a structured approach to evaluating clinical performance using a balanced scorecard that elaborated with Indonesia's clinical accreditation standards. This approach enables clinics to assess their readiness for accreditation and evaluate their performance based on four perspectives: financial, stakeholder, internal business process, and learning and growth. The result is a comprehensive and integrated framework that facilitates the evaluation of healthcare organization performance and provides valuable insights for healthcare organizations to support the delivery of high-quality patient care.
... All facility systems contained in the tourism industry in Rembang Regency, Central Java, Indonesia, are expected to be conveyed to visiting tourists. Improvement and mapping of service processes to customers can improve the quality of the product (Achmad et al., 2023a;Achmad et al., 2023b), especially products in the tourism industry. Therefore, the surrounding community as service providers need to be more concerned about tourists as consumers, so that they can apply the concept of Tourism Supply Chain (TSC) (Dewi et al., 2019). ...
The environmental uncertainty due to the COVID-19 pandemic poses severe challenges for all parts of the supply chain in the tourism industry. The focus of the Indonesian government is to improve the condition of the tourism industry, which has experienced a decline in the number of tourists due to the COVID-19 pandemic. A supply chain tourism industry framework was developed through the Support System Facilities (SSF) variable to map the actors in the tourism industry activities in an uncertain environment due to COVID-19. The method in this study uses a qualitative descriptive approach through in-depth interviews, direct observation, and literature study. The results of this study are the tourism industry supply chain conceptual framework which states that there are several stages in distributing services and support systems and facilities to tourists, namely through suppliers, tour operators, tour agencies, and tourists. This finding has practical implications for the government in making a policy strategy.
... Open innovation climate (OIC) which is condition that supports the creation of open innovation so that the innovations flows both externally and internally, as the prerequisite factor to succeed open innovation adoption in large companies [44], [45]. The implementation in SMEs and concluded that OIC is also plays an important role in open innovation adoption that can improve the performance of SMEs [46], [47]. Previous studies only focus on the factors affection the adoption without considering representing the dynamic mechanism [20]. ...
... SMEs Batik can be directed toward achieving cleaner production through open innovation. By achieving cleaner production, SMEs Batik can lead to aspects of sustainability in the innovation framework to improve the business performance of SMEs Batik itself [46]. The creation of cleaner production can make a significant contribution to economic growth in Indonesia because the Traditional Batik Industry is an industry dominated by SMEs. ...
Collective contribution of Small and Medium Enterprises (SMEs) to economic growth is evident in many countries worldwide. On the other hand, however, it contributes also to environmental burdens the world already suffered today. This paper suggests that sustainable SMEs growth is attainable through Open Innovation (OI) concept. A model is developed with the aim to evaluate the role of OI in reducing SMEs environmental impact. The model development is conducted in two stages; first is identification of relevant variables. This is done by reviewing relevant OI models and select variables based on statistical characteristics; second is building logical relationships between the variables based on interviews and literature reviews. The development is iterative so each iteration can bring new information and update the model. Final model is presented in a causal loop diagram (CLD) and discussed.
... The tourism industry is one of the industries that have the potential to contribute to the regional and national economy [13], [14], [15], [16]. The green industry in tourism refers to eco-friendly and sustainable tourism practices, which aim to minimize negative impacts on the environment and improve social and economic well-being in tourist destinations [1], [2], [11]. ...
... In an industry achieving a green industry can be supported by optimal performance. The role of innovation [19], [20], [21], [22], support system facilities [13], [23] and the role of stakeholders [13], [24], [25], [26] in operating all tourism industry activities can achieve optimal performance in the tourism industry. The fact that sustainable tourism in a dynamic environment must be accommodated in the era of open innovation (OI) [27], [28], [29]. ...
... In an industry achieving a green industry can be supported by optimal performance. The role of innovation [19], [20], [21], [22], support system facilities [13], [23] and the role of stakeholders [13], [24], [25], [26] in operating all tourism industry activities can achieve optimal performance in the tourism industry. The fact that sustainable tourism in a dynamic environment must be accommodated in the era of open innovation (OI) [27], [28], [29]. ...
Sustainable development in the tourism industry is a significant challenge requiring various stakeholders’ collaborative efforts. The tourism industry must adopt sustainable business practices and improve its performance to overcome this. Support system facilities, stakeholders, and the application of open innovation can help increase optimal performance and support in achieving a sustainable tourism industry. Therefore, the main objective of this research is to propose a collaborative model of open innovation, stakeholders, and support system facilities to develop a sustainable tourism industry in a dynamic and competitive environment. This study uses quantitative methods for analysis. The sampling technique used purposive sampling with the criteria of SMEs scattered around the tourist area. The research model was analyzed using Partial Least Square Structural Equation Modeling (PLS-SEM) using data from 358 respondents from SMEs in the tourist area of Rembang Regency, Central Java, Indonesia, and Banyuwangi Regency, East Java, Indonesia. The study results show that performance improvements can significantly and positively affect the sustainability of the tourism industry. The tourism industry’s performance can be achieved by implementing open innovation, participation of stakeholders, support system facilities, and environmental dynamism. However, environmental competitiveness is not proven to improve the tourism industry’s performance because every organization and stakeholder is interdependent. Theoretically, this research contributes to the debate about how open innovation, stakeholders, support system facilities, and environmental dynamism can improve tourism’s performance, ultimately achieving a sustainable industry. Practically, this research benefits stakeholders and SMEs in formulating an appropriate policy for achieving a green industry.
Differences in cultural dimensions across countries can influence approaches and behavior patterns in education. Therefore, this study aims to analyze the influence of culture on problem-solving and decision-making in student projects in Indonesia and Germany. A comparative approach between the two countries identifies significant cultural differences in power distance, individualism, masculinity, uncertainty avoidance, long-term orientation, and indulgence. The research method used is a qualitative approach with descriptive analysis. Data was collected through interviews and observations of students involved in the project. The study results show that cultural differences affect students' approaches to problem-solving and decision-making. In Indonesia, group cooperation and conformity to social norms play an important role, while independence and critical thinking are prioritized in Germany. The implications of this research are the importance of increasing cultural awareness, developing collaborative skills, increasing independence and critical thinking, and empowering students with cultural knowledge. By understanding cultural differences and taking the right steps, educators can create an inclusive learning environment and prepare students to face the challenges of an increasingly globalized world.
The tourism industry has an important role in a region's economic growth and development. However, the success of the tourism industry is highly dependent on the strategic policies adopted to increase optimal performance. One way to increase the optimal performance of the tourism industry is to maximize support system facilities. Therefore, this study aims to optimize the performance of the tourism industry by selecting the right strategy based on the support system facilities variable. Support system facilities include telecommunication, power sources, transportation, waste management, location, clean water sources, supporting industries, spatial, hospitality, safety, and security. The Analytical Hierarchy Process (AHP) method selects strategies based on support system facilities. Data is collected through a survey of tourism industry experts and related stakeholders. The results of this study indicate that indicators with high-ranking weights are telecommunication, spatial, and waste management, respectively. Each indicator is calculated for each sub-indicator to find out more in detail about producing the relative priority of the strategy. The analysis shows the importance of each factor in influencing the tourism industry's performance to assist decision-makers in planning and implementing effective strategies. Alternative strategies are prepared based on calculating the weighting of the criteria and sub-criteria. By considering support system facilities as an important factor, strategic decisions can be taken based on clear and measurable preferences.
