Internal Audit Checklist/Scoring Tool

Internal Audit Checklist/Scoring Tool

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Background: To achieve improved health outcomes of HIV positive patients receiving ART services, quality laboratory services must form an essential part of the services provided. The aim of this study was to compare service quality by assessing the level of adherence to quality system essentials (QSEs) in laboratory services delivered by public and...

Contexts in source publication

Context 1
... the comprehensive tool has 12 sections based on the 12 known laboratory quality system essentials (ISO, 2015); the internal audit tool, designed from 6 of these 12 sections (Assessment, Organization, Personnel, Equipment, Document and record, Facilities and Safety) was routinely used to conduct internal quality audit for the selected health facilities' laboratories by FHI360 laboratory technical officers, facility heads of laboratory departments and laboratory focal persons from government agencies/departments vested with oversight responsibilities. This tool allowed for simplicity and easy self-administration on a regular basis by these facilities (Figure 1). The quality system essentials -with various percentage weighting -that were considered are: 1) Documents and records (12%); 2) Organization and personnel (11%); 3) Internal and external quality assessment (30%); 4) Inventory control system (13%); 5) Equipment (13%); and 7) Facility and safety (21%). ...
Context 2
... facilities were encouraged and supported to implement continuous quality improvement (CQI) programs to address areas of poor performance in each audit cycle. The CQI programs implemented are variable and dependent on the specific area of poor performance recorded during quarterly audit in each hospital laboratory (see Figure 1), with specific activities targeted at shoring up performance towards meeting expected standards in each QSE domain (see supplementary file). • Is there evidence of training and retraining of staff? ...

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... Compromise in quality control issues has an impact on the credibility of the results produced by the laboratory and the CoLTeP program reaffirmed the importance of quality control. On the contrary, a study in Nigeria observed that quality control and quality assurance was more in private sector as compared to the public health sector [17]. ...
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