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This study contributes to the literature by offering insights over the relationship between job satisfaction and work stress with employees' motivation among travel agencies in India. The paper aims to determine the impact of job satisfaction and work stress on employees' motivation level with a specific focus on the moderating impact of employees'...
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... a common observation, expertise can improve skill and make the job manageable, ultimately reducing the work pressure and stress. To test the discuss issues, the following hypotheses are framed: Hence, the earlier literature review was summarized in a conceptual framework (see Figure 1). ...
Context 2
... a common observation, expertise can improve skill and make the job manageable, ultimately reducing the work pressure and stress. To test the discuss issues, the following hypotheses are framed: Hence, the earlier literature review was summarized in a conceptual framework (see Figure 1). ...
Citations
... Additionally, statistical treatments by the PLS-SEM is not challenged by non-normal data, and it can produce robust observations with smaller datasets (Jr. et al., 2017;Sarstedt et al., 2016;Dey et al., 2020;Rai et al., 2013;Hung et al., 2021) ...
The Mehrangarh Fort in Jodhpur, India, located at the height of 150 meters above the surrounding sandy plains, is one
of the city's most prominent monuments built over the Jodhpur group-Malani-Igneous Suite. The old city, which boasts numerous
blue-painted houses, lies adjacent to the Mehrangarh Fort. The residents of the old city play a significant role in keeping the
geoheritage and cultural heritage intact. The study investigates the moderating role of residents’ Perception towards support for
Geoheritage Tourism and Conservation in and around Mehrangarh Fort. A combination of Weber’s theory of substantive and formal
rationality (WTSFR) and Social Exchange Theory (SET) is used to investigate and infer the interposing and moderating role of
residents’ perception on the relationship between influencing factors and support for geo-heritage conservation. A PLS evaluation of
the SEM reveals a substantial capacity of the residents’ perception to predict support for conservation and tourism development.
... Methodology and research methods. Respondents were purposively chosen from travel and tour operators from across the country (members of the Association of Tour Operators and Travel Agents of the Czech Republic) between the ages of 18-40 and having at least attained their bachelor's degree (Dey et al., 2020a;Dey et al., 2020b). A total of 120 questionnaires were deployed online. ...
The Czech Republic has experienced momentous tourism expansion in recent years. Nevertheless, there is a lack of empirical investigation about this development. Innovations are an essential factor for the sustainable development of the tourism industry in the Czech Republic. The paper expounds on the effect of technical and process innovations among the tour and travel companies in the Czech Republic. The study surveyed 96 travel and tour operators aged 18-40 working in the various small, medium, and large travel agencies to determine their perceptions towards innovation in their respective travel businesses. A two-phased statistical process that combined PLS-SEM and GLM examined the responses of the individuals. It revealed that technical innovation had a robust and positive relationship with corporate profitability. Process innovation remains a grey area for Czech travel businesses. The study builds upon the Process Innovations in Colombia's Tourist Enterprises or PICTE framework to induct critical insights for travel agencies and tour operators to provide these businesses a way forward and make them more competitive and sustainable. It has been observed that tourism businesses that were not early adopters of disruptive technologies became vulnerable to market mechanisms. Therefore, the relevance of this study is further accentuated. COVID-19 has accelerated the climate of VUCA (volatility, uncertainty, complexity, and ambiguity) among Czech tour and travel operators, many of whom winded up or downsized operations. Many of these firms were in the medium and small segments. In light of the present situation, it becomes imperative that travel service providers invest in modern technologies and ensure the same diffusion among the staff. The paper gave the strategies towards human resource mapping and digital transformations for the best interest of the tourism industry. Future studies are recommended to focus on longitudinal measures towards understanding innovation propensities among small and medium-sized businesses. Mixed method studies are encouraged to comprehend the corporate dynamics of change management.
... Data collection, the survey questionnaire was administered by both soft and hard copy through probability and non-probability sampling techniques. The non-probability sampling technique was used to select the unit of analysis (service-based organizations) mainly due to easy access of respondents, geographical proximity, cost-effectiveness among others (Etikan et al. (2016), whereas the probability sampling technique was consequently deployed to gather responses from employees of this targeted population (Dey et al., 2020). The hard copy was used to intercepts employees (respondents) of the targeted unit of analysis. ...
The competitiveness and sustainability of employees in service and non-service-based organizations continue to trigger scholars’ interest to investigate the related factors. As per the review of literature, there are only a few studies have been conducted on abusive supervision and intrinsic motivation about employee psychological wellbeing and turnover intention. We applied the social exchange theory to abusive supervisors at the workplace. This study, therefore, explores the direct and indirect relationship between abusive supervision on subordinate psychological wellbeing and turnover in service-based organizations. This empirical study employs a quantitative research methodology to establish the mediating influence of intrinsic motivation between the underlying constructs. Out of 300 research questionnaires distributed to full-time employees working in service-based organizations in Pakistan, 225 responses were successful for analysis, and validation was conducted through partial least square structural equation modelling (PLS-SEM). The results of this study demonstrate that abusive supervision (AS) positively impacting on both psychological wellbeing (PWB) and turnover intentions (TI) of the employees. More importantly, intrinsic motivation (IM) is also positively and significantly mediate the relationship between AS and PWB, and AS and TI. The study provides substantial implications to managers and leaders by redesigning existing strategies to promote a feasible culture within the working environment for the employees to improve performance. The current study enhances existing literature on employee wellbeing and human resource management by integrating intrinsic motivation (IM) as a mediation model/concept. Limitations and future research directions have been discussed in the entire paper.
