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-General participant information
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Purpose:
The community of El Codito, located in the mountainside on the perimeter of Bogota, Colombia, is considered one of the most vulnerable and resource-limited communities in the region. This community-based research (CBR) project used short message service (SMS) messaging as a tool for information access and social interaction with caregiver...
Context in source publication
Context 1
... table 1 for details on participants. Table 1 goes here __________ Social exclusion, also shown in table 1, was measured and classified using the Multidimensional Social Exclusion Index (MDSEI). This index was developed by the United Nations Development Programme [13] and assesses the degree that households are excluded from the three dimensions of social exclusion. ...
Citations
... Adoption (Chib et al., 2015;Leigh & Ashall-Payne, 2019) Acceptability Feinberg et al., 2017;Lodhia, Karanja, Lees, & Bastawrous, 2016) Usability and feasibility (Vedanthan et al., 2015) Use (Beratarrechea et al., 2016;Garner, Sudia, & Rachaprolu, 2018) Adherence (Anglada-Martinez et al., 2015;Badawy et al., 2017;Bobrow et al., 2016;Leon, Surender, Bobrow, Muller, & Farmer, 2015) Effectiveness ((Müller, Alley, Schoeppe, & Vandelanotte, 2016) Engagement (Barello, Graffigna, Vegni, & Bosio, 2014) Service quality (Shahriar Akter et al., 2013;Doocy et al., 2017). (Latulippe et al., 2017;Mayberry et al., 2019;Adams, Díaz, & Molina, 2015;Kumar & Arya, 2015;Jennings & Gagliardi, 2013) The researcher's analysis shows that the extant MHealth literature focused on the "success or failure" of the intended outcome, with limited discussion of "unintended consequences" of the MHealth innovation. Literature analysis highlight "unintended consequences" of MHealth innovation as a research gap. ...
... MHealth research study shows that this healthcare stage is focused on behaviour adherence targeting prevention (Anderson-Lewis et al., 2018;Armaou et al., 2020;Nelson et al., 2016), and behaviour adherence support for treatment (Armaou et al., 2020;Barlott, Adams, Díaz, & Molina, 2015). The literature shows there is a limited MHealth research contribution in the areas of diagnostics and treatment (Bommakanti et al., 2020;Jennings & Gagliardi, 2013). ...
... Previous studies identified various categories of MHealth users (Figure 2.4) which is arranged in two main categories: (1) MHealth providers, and (2) (Organization, 2010;WHO, 2008). Health professionals in the literature is defined as those who possess medical skills to provide preventive, curative, rehabilitative and promotional health services based on an extensive body of knowledge in diagnosis and treatment of disease and management of other health problems (Gagnon, Ngangue, Payne-Gagnon, & Desmartis, 2016;WHO, 2006 The studies identified personal users of MHealth to include Patients, Individuals at risk such as the elderly, people with disabilities and low SE population (Armaou et al., 2020;Barlott et al., 2015). MHealth studies lay great emphasis on two users in the consumer category (Faiola & Holden, 2017;McCurdie et al., 2012). ...
ABSTRACT
The introduction of consumer MHealth technology is highly extolled for its potential to facilitate access to health, alleviate the shortage of health care resources, reduce hospitalization of patients, and mitigate health cost. The overwhelming endorsement shows the use of MHealth to complement existing healthcare infrastructure by targeting heterogeneous audience for specific health need. However, consumer MHealth innovation is traditionally considered for measures of coverage, efficacy, and cost-effectiveness with little discussion of the unintended consequences of escalating inequalities for underserved consumers of low socioeconomic populations. Furthermore, MHealth studies show that inequalities are fundamentally addressed as derivative of socioeconomic phenomenon without further explanation of how social and technology factors reinforce and aggravate its patterns. Therefore, the proliferation of consumer MHealth innovation and its concomitant health inequalities have important consequences. Researchers, managers, and other health information systems’ stakeholders increasingly face the dilemma of reconciling the perplexing, and often contradictory rise in health inequalities in their commitment to implement MHealth innovation.
Existing studies reveal the paucity of empirical research and methodological limitation, including the lack of relevant theories to describe, explain or predict how sociotechnical mechanisms reinforce and aggravate inequalities in MHealth. Thus, the study of inequalities in consumer MHealth presents fundamental challenges relating to its substantive nature, its origin, and scope; as well as the methodological concern of how to address the anomalies.
It is therefore the objective of this research to address these gaps by exploring the antecedents of inequalities in consumer MHealth, and to resolve the following challenges: (1) the lack of consensus on the theoretical concepts of the relevant factors, (2) the elaboration of the relationship between the antecedent factors, and (3) to develop IS framework which can be used to mitigate inequalities in consumer MHealth innovation for PAB.
To achieve the above objective, the researcher adopted the interpretivist paradigm and qualitative approach as a reflective method to capture the emergent complexity of human sense making in a natural sociotechnical interaction between information technology, the people, and the context. Multiple case study and purposive sampling were also adopted to enable comparative selection of cases, and to intensify comprehensive data gathering that captures the richness of the cases. Accordingly, the prerequisite technology artefact was operationalised with MHealth for physical activity and fitness (PAF). Essentially, the aim was to document in
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detail the conduct of everyday events in the implementation and use of MHealth for PAF and to identify the meaning assigned to these experiences by participants.
The research study was conducted in the Republic of Ireland (ROI); and the data collection occurred in the period between July 2019 and March 2020. Twenty-four individuals from twelve households of ethnic minority people of African background (PAB) participated individually in the data collection which involved demographic survey, observational data with think-aloud protocol (TAP), and role-play demonstration (RPD), as well as in-depth interviews. The lack of pre-existing notion of the MHealth phenomenon and the originality of this study necessitated the use of TAP and RPD, which were devised as templates to apprehend the true nature of the emerging phenomenon. The TAP and RPD are direct observational tools designed to illuminate human interactions which are situated in practice, to grasp knowledge that are mainly observed but absent from other documentation. The researcher reasoned that unless research participants are extremely insightful, they might not know or remember all the rationale for their behaviour. Thus, the researcher prepared and collected quantitative and qualitative data from each participant for eight weeks. Thereafter, the researcher organised all data with NVivo QDAS and concurrently conducted grounded theoretical analysis. The qualitative analysis resulted to categories and core categories which have explanatory and predictive powers and provide understanding of the inequalities in consumer MHealth.
Thus, this research study has immense contribution to IS theory and practice, especially for its novel methodology which uncovers the nine antecedents for examining inequalities in MHealth. Similarly, the discovery of the formative factors of inequalities in MHealth provides useful taxonomy, and clearly reveals that socioeconomic factor is one part of the nine antecedents that impact MHealth. Furthermore, the researcher developed the MHES model, and a framework to mitigate inequalities in consumer MHealth innovation. Consequently, the IS stakeholders, the PAB and underserved populations can leverage the MHESF at individual, social or organisational level to mitigate inequalities in consumer MHealth innovation.
However, the transdisciplinary nature of sociotechnical research such as this requires complementary representation from relevant IS reference disciplines, as well as greater involvement of MHealth stakeholders for richer insight. Furthermore, qualitative studies of this type are subjective, idiographic, and emic, with emphasis on relevance. Notwithstanding, this study paves way for mixed method research that combines relevance and theory verification.
... At the same time as meeting with potential supervisors, I was having coffee with people out in the community development sector, establishing relationships with people in the community. My past research has used community-based participatory research (CBPR) methods (see Barlott et al., 2015;2020a) and while this research does not explicitly use these methods, I am still influenced by a number of CBPR principles such as the involvement of community partners in the formation of research aims and study design, and ensuring research outcomes contribute back to the community in some way. So, I sought out relationships with people, following "the encounters in ...
People diagnosed with serious mental illness experience a constrained and regulated participation in society, as their social networks are typically limited to only paid support workers and family. While research and practice in the mental health sector has focused primarily on providing services, this thesis explores a community-oriented alternative. Drawing on the philosophy of Gilles Deleuze and Félix Guattari, I explore how disruptive, relational processes might occur in the cramped spaces of the mental health sector.
In partnership with a small community mental health organisation, this project explored freely-given/ally relationships (i.e., non-therapeutic, non-institutional, non-paid, and non-familial relationships) between people who have a diagnosis of serious mental illness and people in the community. Over a four-month period, I spent in-depth time with four pairs of people, getting to know them through conversation, observation, and social mapping. Understanding these relationships as a Deleuzio-Guattarian ally assemblage, I wanted to explore: What are these assemblages like? How do they assemble/disassemble? What do they do/produce? How do transformative processes unfold in ally assemblages (if at all)? Employing a postqualitative, cartographic approach, this thesis maps the composition and transformative processes of ally assemblages.
I introduce a Deleuzio-Guattarian theoretical framework (Chapters 1 and 3) to interrogate the dominant mental health assemblages in the current literature (Chapter 2). I then outline this study's ethnographic research methods (Chapter 4), including the data collection methods and theory-driven cartographic approach. Chapter 5 elaborates this cartographic approach and operationalises it through a performative representation of a research interview.
Subsequently, I discuss the results, beginning with an overview of the four ally assemblages in the project (Chapter 6). I traverse the territories (Chapter 7), becoming (Chapter 8), and desire (Chapter 9) of these assemblages, sketching the topography and social production of these relationships. Drawing from a range of Deleuzio-Guattarian "becomings" (becoming-minor, becoming-reactive, becoming-animal), I articulate a nuanced understanding of ally assemblages-how they assemble and disassemble, and how they transform.
In Chapter 7, I sketch a cartography of the territories in ally assemblages, using the conceptualisation of active/reactive force relations and becoming-reactive. Reactive forces (e.g., people categorised with mental illness) can separate active forces (e.g., allies) from what they can iii do through a process of becoming-reactive, softening the territories of ally assemblages, and producing supple, non-dominating hierarchies.
In Chapter 8, I sketch a cartography of becoming in ally assemblages. As anticipated, these relationships were characterised by reciprocity, but I also suggest that it is their aspects of non-reciprocity that had transformative power. The supple hierarchy of ally assemblages produces an affirmative (and collective) force of "careless generosity" and "care-full generosity." Careless generosity is excessive, with disregard for convention and a lack of interest in payment or acknowledgement, whereas care-full generosity is full of intention, vigilantly working to bring benefit to another. These flows of generosity opened new possibilities in the lives of people categorised with serious mental illness.
In Chapter 9, I explore generative/creative impulses of desire that produce affirmative forces in ally assemblages. Drawing from Deleuzio-Guattarian concepts of desiring-machines and desire, I consider how desire both constructs and is socially constructed in ally assemblages. I also explore how ally assemblages produce a particular form of Deleuzio-Guattarian desire, a desire for a people to come.
I conclude by folding these maps into the scholarly landscape of befriending practices and allyship in mental health (Chapter 10). I outline how ally assemblages flow in an in-between space that is neither clearly allyship (as discussed in the literature) nor befriending practice (an approach used in mental health). In relation to emerging literature on accompliceship, I present the notion of allyship as an ongoing micropolitical process of becoming-complicit in ally assemblages, where allies move towards taking on someone else’s struggle.
Through this thesis, I contribute a fresh understanding of allyship in mental health and open up possibilities for generating transformative lines of flight and liberating desires in the community mental health sector. In addition, I present a novel empirical application of Deleuzio-Guattarian philosophy and postqualitative scholarship in the field of mental health.
... However, very little of this literature focuses specifically on people with disabilities living in informal settlements. In Colombia a group of researchers showed that a simple SMS service was implemented to distribute information and promote social interaction between caregivers of people with disabilities [8]. The only paper looking specifically at how people with disabilities in informal settlements use leverage mobile technology in their everyday lives was authored by Barbareschi et al [7]. ...
Living have a mobility impairment. Traditional assistive products such a wheelchairs are essential to enable people to travel. Wheelchairs are considered a Human Right. However, they are difcult to access. On the other hand, mobile phones are becoming ubiquitous and are increasingly seen as an assistive technology. Should therefore a mobile phone be considered a Human Right? To help understand the role of the mobile phone in contrast of a more traditional assistive technology-the wheelchair, we conducted contextual interviews with eight mobility impaired people who live in Kibera, a large informal settlement in Nairobi. Our fndings show mobile phones act as an accessibility bridge when physical accessibility becomes too challenging. We explore our fndings from two perspective-human infrastructure and interdependence, contributing an understanding of the role supported interactions play in enabling both the wheelchair and the mobile phone to be used. This further demonstrates the critical nature of designing for context and understanding the social fabric that characterizes informal settlements. It is this social fabric which enables the technology to be useable. in informality is challenging. It is even harder when you-loway. 2020. Bridging the Divide: Exploring the use of digital and physical technology to aid mobility impaired people living in an informal settlement.
... Further to this, mobile learning has the potential to elicit faster communication and feedback (enabling rapid dialogue) and the opportunity for having reflective dialogue, especially for students across different clinical placements (Grant et al., 2017). In addition to the higher education literature, community-based research on the use of SMS for information sharing recommends using existing resources (i.e., the Making Connections Framework) whenever possible (Barlott, Adams, Diaz, & Molina, 2015). While there is limited literature on the use of SMS for encouraging reflective practice for health practitioners on placement, SMS messaging is a promising tool to facilitate reflective practice in this context. ...
... Following transcription, the focus group data was co-analysed following Braun and Clarke's (2006) thematic analysis. Both university and community partners participated in the co-analysis of focus group data, a method that has been used in previous CBR projects (Makosky et al., 2010;Barlott et al., 2015). Pursuant to trustworthy findings (Shenton, 2004), this study employed analyst triangulation (co-analysis) to ensure credibility and reduce the effect of researcher bias. ...
Reflective practice is a crucial aspect of being a health professional and needs to be developed throughout one’s career, starting as a student. However, it can be difficult for clinical educators to facilitate student engagement in reflection whilst on placement across a variety locations. This action research study aimed to develop and explore the use of SMS as a tool to facilitate reflective practice for health professional students on clinical placement in an Aboriginal and Torres Strait Islander context. Following three action research phases, this paper focuses on the most recent (fourth) research phase. In this phase, ten health professional students were sent a series of three reflective SMS messages per week structured around a commonly used framework within this health context, the Making Connections Framework. A focus group was utilized to explore the collective experiences of five students and evaluated using thematic analysis. Four key themes emerged: 1) transition of SMS from a personal to a professional technology, 2) benefits and limitations of the professional use of SMS, 3) SMS for reflective dialogue, and 4) SMS and reflection ‘on’ and ‘in’ practice. SMS was found to be a viable tool for prompting reflection for students on placement in an Aboriginal and Torres Strait Islander setting when embedded within a broader organisation-wide cultural integrity framework and structure.
... Among studies involving parents, one study was qualitative (Nystrom and Ohrling 2006) and five studies used quantitative designs (Dennis 2003;Dennis et al. 2009;Skar et al. 2015;Sorenson 2003;Yárnoz et al. 2008). Among studies involving caregivers, one study was quantitative ) and two studies used qualitative group design (Barlott et al. 2015;McKechnie et al. 2014). ...
... The study revealed that although there was improvement in caregivers' perceived loneliness, this change was not statistically significant at post-test. McKechnie et al. (2014) involved an online support group among caregivers Barlott et al. (2015) involved an SMS text messaging intervention for caregivers of family members with disabilities from Columbia. The caregivers reported the intervention broadened their social support network and made them feel less alone (Barlott et al. 2015). ...
... McKechnie et al. (2014) involved an online support group among caregivers Barlott et al. (2015) involved an SMS text messaging intervention for caregivers of family members with disabilities from Columbia. The caregivers reported the intervention broadened their social support network and made them feel less alone (Barlott et al. 2015). ...
Loneliness—the subjective experience of social isolation—is an important indicator of quality of life for adults and a major determinant of health. While much research has focused on interventions to alleviate loneliness in elderly populations, there has been no systematic investigation of loneliness interventions targeting the non-elderly adult population. The aim of this systematic review is to summarize current understanding on the effectiveness of interventions for alleviating loneliness among non-elderly adults. Littell et al.’s (Systematic reviews and meta-analysis, Oxford University Press, New York, 2008) systematic review process was used to organize, synthesize, and critique findings. An electronic search was conducted using relevant databases (CINAHL, Pubmed, PsycINFO, Social Work Abstracts) and keywords and index terms for three concepts: age, loneliness outcome, and intervention study. Study selection was limited to studies conducted in English, assessed a primary outcome measure of loneliness, and included a population of non-elderly adults ages 18 to 64. Out of 5813 studies identified for initial screening, 264 studies underwent full-text review, and 68 studies met inclusion criteria. Pairs of reviewers extracted and synthesized data including research design, sampling techniques, and outcomes. Results are grouped by primary sub-populations in which interventions were conducted including people with mental illnesses; disabilities; chronic illnesses; military members; parents and caregivers; immigrants and refugees; and other marginalized groups. Several interventions, particularly those involving technology and support groups, significantly reduced loneliness. This review informs clinical social work practice around programs that reduce loneliness and its consequences among specific sub-populations of non-elderly adults.
... They found that imagined ostracism from the text messages was just as effective as reallife ostra cism in causing psychological pain and feelings of social exclusion. Conversely, Barlott, Adams, Diaz, and Molina (2014) found that caregivers who suf fered from social exclusion found social comfort in participating in a community text messaging program. Both of these studies involved participants primarily or exclusively receiving text messages, yet even this passive usage of one's mobile phone was enough to significantly alter levels of social pain or comfort. ...
... However, little research has been conducted to test the effects of the mere pres ence of mobile phones on physical pain. If mobile phones can elicit the feeling of social inclusion (Barlott et al., 2014), and if social inclusion can offset physical pain (Riva et al., 2011), then the pres ence of a mobile phone during a physically painful situation could potentially increase pain threshold and tolerance. In our study, we tested whether the presence of a mobile phone would affect pain toler ance and threshold during participation in a cold pressor task. ...
Numerous researchers have discussed the potentially detrimental role that anxiety can play in thwarting positive student outcomes in higher education. Statistics anxiety, in particular, has been shown to pose a threat to statistics achievement. Although some previous researchers have demonstrated that statistics anxiety was directly related to impaired statistics performance, other researchers failed to identify such a relationship. Building from these inconsistencies in the literature, the present exploratory study used path analysis to investigate whether anxiety directly or indirectly impairs performance and its relationship with self-efficacy. In this study, we replicated previous findings that self-efficacy can predict a significant amount of the variability in statistics performance (β= .45, p = .001, adjusted R2 = .21), even after controlling for students’ prior GPAs. More importantly, through this study, we also demonstrated that anxiety did not directly impact performance (β= .23, p = .102), but instead altered students’ levels of self-efficacy (β= -.65, p = .001), and indirectly affected academic outcomes (β= -.30, p = .001). The results of this study provide evidence that students have the ability to gain the skills they need to succeed, even if they have a challenging academic history or heightened levels of anxiety. These results align with much of the previous literature, suggesting that classroom interventions at the undergraduate level should center less on decreasing student anxiety and more on instilling in students a sense of self-efficacy: the belief that, with effort and persistence, they can succeed in their statistics courses.
... The remaining eight articles consisted of: four articles providing preliminary assessments of use, acceptability or efficacy of mHealth apps for people with disabilities or their caregivers [28][29][30][31], two articles addressing accessibility issues with use of mHealth apps by consumers with specific impairments (blindness [32] and dexterity impairment [33]), and two review articles addressing the current state of mHealth apps for people with disabilities [34,35]. A brief summary of each article follows. ...
... Barlott and colleagues [29] describe a study examining the use of short message services (SMS) or text messaging as a resource-and information-sharing tool for caregivers of people with disabilities in a resource-limited Colombian community. Using ethnographic research methods, the study examined qualitative and quantitative evidence of the effects of the messaging system. ...
... Existing accessibility guidelines (provided by Apple and Section 508 of the Rehabilitation Act) were used to evaluate the apps, and none of the nine apps were deemed to be accessible to blind users. Yu and colleagues [33] examined the accessibility needs and preferences of users with dexterity impairments in using the iMHere app described previously [29]. Nine participants with varying levels of dexterity impairment participated in a one-week field trial using the iMHere app. ...
Significant health disparities exist between the general population and people with disabilities, particularly with respect to chronic health conditions. Mobile healthcare-the delivery of healthcare via mobile communication devices-is witnessing tremendous growth and has been touted as an important new approach for management of chronic health conditions. At present, little is known about the current state of mobile healthcare for people with disabilities. Early evidence suggests they are not well represented in the growth of mobile healthcare, and particularly the proliferation of mobile health software applications (mHealth apps) for smartphones. Their omission in mHealth could lead to further health disparities. This article describes our research investigating the current state of mHealth apps targeting people with disabilities. Based on a multi-modal approach (literature review, Internet search, survey of disabled smartphone users), we confirm that people with disabilities are under-represented in the growth of mHealth. We identify several areas of future research and development needed to support the inclusion of people with disabilities in the mHealth revolution.
... A total of 4 studies evaluated the effect of digital communication on health service delivery outcomes [10,37,38,46]. Of these, 2 reported the frequency of use, with 1 study of a Web-based tool for atopic dermatitis finding 8.3 messages sent per participant over 12 months [10], and 1 study of an SMS text messaging tool for caregivers of patients with disabilities finding 6.25 messages sent per participant over 3 months [46]. ...
... A total of 4 studies evaluated the effect of digital communication on health service delivery outcomes [10,37,38,46]. Of these, 2 reported the frequency of use, with 1 study of a Web-based tool for atopic dermatitis finding 8.3 messages sent per participant over 12 months [10], and 1 study of an SMS text messaging tool for caregivers of patients with disabilities finding 6.25 messages sent per participant over 3 months [46]. In the latter study, the content of digital communication was also described, with participants using SMS text messaging for social interaction and to ask questions [46]. ...
... Of these, 2 reported the frequency of use, with 1 study of a Web-based tool for atopic dermatitis finding 8.3 messages sent per participant over 12 months [10], and 1 study of an SMS text messaging tool for caregivers of patients with disabilities finding 6.25 messages sent per participant over 3 months [46]. In the latter study, the content of digital communication was also described, with participants using SMS text messaging for social interaction and to ask questions [46]. Email was used predominantly to provide participants with information about common diseases and treatments. ...
Background:
The communication relationship between parents of children or young people with health conditions and health professionals is an important part of treatment, but it is unclear how far the use of digital clinical communication tools may affect this relationship.
Objective:
The objective of our study was to describe, assess the feasibility of, and explore the impact of digital clinical communication between families or caregivers and health professionals.
Methods:
We searched the literature using 5 electronic databases. We considered all types of study design published in the English language from January 2009 to August 2015. The population of interest included families and caregivers of children and young people aged less than 26 years with any type of health condition. The intervention was any technology permitting 2-way communication.
Results:
We included 31 articles. The main designs were randomized controlled trials (RCTs; n=10), cross-sectional studies (n=9), pre- and postintervention uncontrolled (pre/post) studies (n=7), and qualitative interview studies (n=2); 6 had mixed-methods designs. In the majority of cases, we considered the quality rating to be fair. Many different types of health condition were represented. A breadth of digital communication tools were included: videoconferencing or videoconsultation (n=14), and Web messaging or emails (n=12). Health care professionals were mainly therapists or cognitive behavioral therapists (n=10), physicians (n=8), and nurses (n=6). Studies were very heterogeneous in terms of outcomes. Interventions were mainly evaluated using satisfaction or acceptance, or outcomes relating to feasibility. Clinical outcomes were rarely used. The RCTs showed that digital clinical communication had no impact in comparison with standard care. Uncontrolled pre/post studies showed good rates of satisfaction or acceptance. Some economic studies suggested that digital clinical communication may save costs.
Conclusions:
This rapid review showed an emerging body of literature on the use of digital clinical communication to improve families' and caregivers' involvement in the health management of children or young people. Further research with appropriate study designs and longer-term outcome measures should be encouraged.
Trial registration:
PROSPERO CRD42016035467; http://www.crd.york.ac.uk/prospero/display_record.php?ID=CRD 42016 035467(Archived by WebCite at http://www.webcitation.org/6vpgZU1FU).
... They found that imagined ostracism from the text messages was just as effective as real-life ostracism in causing psychological pain and feelings of social exclusion. Conversely, Barlott, Adams, Diaz, and Molina (2014) found that caregivers who suffered from social exclusion found social comfort in participating in a community text messaging program. Both of these studies involved participants primarily or exclusively receiving text messages, yet even this passive usage of one's mobile phone was enough to significantly alter levels of social pain or comfort. ...
... However, little research has been conducted to test the effects of the mere presence of mobile phones on physical pain. If mobile phones can elicit the feeling of social inclusion (Barlott et al., 2014), and if social inclusion can offset physical pain (Riva et al., 2011), then the presence of a mobile phone during a physically painful situation could potentially increase pain threshold and tolerance. In our study, we tested whether the presence of a mobile phone would affect pain tolerance and threshold during participation in a cold pressor task. ...
... In the case of the doctoral theses, one was unobtainable. Another was found to be related to a more recent peer-reviewed journal article (Barlott, Adams, Díaz, & Molina, 2015) that addressed the same study, and so this thesis was excluded from the full text read. Similarly, another thesis requested from the original author resulted in the receipt of a more recently published peer-reviewed academic journal article (Brown, Hudson, Campbell-Grossman, & Yates, 2014), and this was also used in place of the full thesis. ...
... Relationship Service user "mobile phone" OR "mobile device" OR "mobile communication" OR "mobile technolog*" OR "mobile media" OR "cell* phone" OR "cell* device" OR "cell* communication" OR "communication technolog*" OR "cell* technolog*" OR "cell* media" OR smartphone OR "social media" OR "personal communication device" the unregulated development of "apps" or applications that can be used by phones) Pre-existing support levels were associated with intervention outcomes in two studies. Barlott et al. (2015) noted that one participant who had not met baseline criteria for social exclusion did not experience their intervention as useful. Guillory et al. (2015) noted that only participants with higher levels of existing support experienced lasting effects post-intervention. ...
... Information itself was another reported benefit. While one intervention was specifically designed to provide useful information to participants (Brown et al., 2014), four other studies reported information benefits, including increased access to networks provided and enhanced by the interventions to gain helpful information (Barlott et al., 2015;Walker et al., 2015;Wollersheim et al., 2013;Yoo et al., 2015). ...
The ways in which mobile phones have transformed the boundaries of time and space and the possibilities of communication have profoundly affected our lives. However, there is little research on the use of mobiles in social care though evidence is emerging that mobile phones can play an important role in delivering services. This paper is based on a scoping review of the international literature in this area. A typology of mobile interventions is suggested. While most mobile phone interventions remain unidirectional and sit within traditional social care service provider–service user relationships, a minority are bi- or multidirectional and contain within them the potential to transform these traditional relationships by facilitating a collective development of social networks and social capital. Such transformations are accompanied by a range of issues and dilemmas that have made many service providers reluctant to engage with new technologies. We suggest that our typology is a useful model to draw on when researching the use of mobile phones in social care to support and empower isolated, marginalised and vulnerable service users.
