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Gartner's business intelligence maturity categorisation.

Gartner's business intelligence maturity categorisation.

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Background: Business intelligence tools play an important role for businesses across all industries for their data and information management solutions. By harnessing the capabilities of business intelligence, companies are able to predict and better meet customer needs. This study investigates factors that inhibit managers’ use of business intelli...

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... ]ithin the model for business intelligence maturity, there are four levels in which an organisation can be classified in terms of levels of information of increasing value to business strategy. Figure 1 depicts the questions which, according to Gartner (2016), managers should be able to answer from the use of business intelligence tools: ...

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... Tešendić and Krstićev (2019) Business intelligence (BI) refers to methodologies, analytical tools, and applications used for data analysis of business information. Mansell and Ruhode (2019) Business intelligence tools play an important role for businesses across all industries for their data and information management solutions. By harnessing the capabilities of business intelligence, companies are able to predict and better meet customer needs. ...
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