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-Evolution of digital transformation in passenger processes Source: Digitisation of airport processes, https://www.smithsdetection.com/insight/aviation/digitisation-aviation-industry-part-1/

-Evolution of digital transformation in passenger processes Source: Digitisation of airport processes, https://www.smithsdetection.com/insight/aviation/digitisation-aviation-industry-part-1/

Source publication
Conference Paper
Full-text available
In 2020 airlines slashed their IT investment plans to mitigate the revenue drop caused by the COVID-19 pandemic. The ACI and SITA survey results show that airports spent on IT solutions - 5.46% of revenues in 2020, which was about USD 3.5 billion (EUR 3 billion). The main emphasis was on the program to increase the efficiency of airport operations...

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