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Components of the Community-Clinic-Centered Health Service Model Piloted in Bangladesh

Components of the Community-Clinic-Centered Health Service Model Piloted in Bangladesh

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Background: Community clinics (CCs) staffed by community health workers (CHWs) represent an effort of the Government of Bangladesh to strengthen the grassroots provision of primary health care services and to accelerate progress in achieving universal health coverage. The Improving Community Health Workers (ICHWs) Project of Save the Children pilo...

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... of the key components for which the Project provided technical support are briefly described here (Figure 1). ...
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... of the key components for which the Project provided technical support are briefly described here (Figure 1). ...

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... LGUs used central kitchens to implement universal feeding in disadvantaged areas continuity, 59 as volunteers felt their actions directly accountable to their respective communities. 60 Second, civil clamor for health interventions such as the SFP is important, especially in decentralized health systems like that of the Philippines where LCEs are elected officials who may not necessarily prioritize health. 61 Compared to other decentralized LMICs, Philippine LCEs were found to have wide decision-making space, 62 translating into discretionary power to prioritize agendas and allocate resources. ...
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In devolved governments like the Philippines, local government units (LGUs) must be engaged to develop and coordinate responses to tackle the multisectoral problem of childhood undernutrition. However, current Philippine nutrition interventions, such as decentralized school feeding programs (SFPs), generally rely on the national government, public school teachers, or the private sector for implementation, with mixed results. The central kitchen model for SFPs was developed by 2 Philippine nongovernmental organizations and facilitated large-scale in-school feeding through community multisectoral action. This case study documented coordination processes in February 2018 for 1 urban city and 1 rural province-the model's earliest large-scale implementation sites-that contributed to its institutionalization and sustainability. Data from 24-hour dietary recalls with 308 rural and 310 urban public school students and household surveys with their caregivers showed undernutrition was an urgent problem. Enabling factors and innovative local solutions were explored in focus group discussions with 160 multisector participants and implementers in health care, education, and government, as well as volunteers, parents, and central kitchen staff. The locally led and operated central kitchens promoted community ownership by embedding volunteer pools in social networks and spurring demand for related social services from their LGU. With the LGU as the face of implementation, operations were sustained despite political leadership changes, fostering local government stewardship over nutrition. Leveraging national legislation and funding for SFPs and guided by the Department of Education's standards for SFP eligibility, LGUs had room to adapt the model to local needs. Central kitchens afforded opportunities for scale-up and flexibility that were utilized during natural disasters and the coronavirus disease (COVID-19) pandemic. The case demonstrated empowering civil society can hold volunteers, local implementers, and local governments accountable for multisectoral action in decentralized settings. The model may serve as a template for how other social services can be scaled and implemented in devolved settings.
... Other cadres of CHWs in Bangladesh are employed by the government as well as the NGO sector, including those working under the community clinic model, and they should be considered in future studies. 38 Additionally, data collection occurred at one point in time in a dynamic pandemic context in which governmentissues directives were frequently changing. Although we collected some information about these shifts, our results reflect the context in which the data were collected. ...
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Introduction: Understanding community health workers’ (CHWs) experiences of sustaining routine health care promotion and provision activities as well as their challenges in adopting new responsibilities within a dynamic context is critical. This study explored the roles and perspectives of CHWs within the government-led coronavirus disease (COVID-19) community health response in Bangladesh. Methods: We conducted a mixed methods study to explore the government’s response to COVID-19 and its association with community health programming through a telephone-based survey of 370 government-employed CHWs. We also conducted 28 in-depth interviews with policy makers, program managers, CHW supervisors, and CHWs. We conducted exploratory and regression analysis of survey data and qualitative analysis of interview data. Results: The majority of CHWs reported receiving training related to COVID-19, including community-based prevention strategies from government and nongovernment stakeholders. Access to infection prevention supplies differed significantly by CHW cadre, and perspectives on the provision of adequate supplies varied qualitatively. CHWs reported slight decreases in routine work across all health areas early in the pandemic, and a majority reported added COVID-19-related responsibilities as the pandemic continued, including advising on signs/symptoms in their communities and referring suspected cases of COVID-19 for advanced facility care. Regression analyses showed that government support and integration of CHWs into their response—particularly being trained on COVID-19—predicted CHW capacity to advise communities on symptoms and provide routine services. Discussion: Government-employed CHWs in Bangladesh continued to provide health education and routine services in their communities despite pandemic- and response-related challenges. Varied support and differential CHW cadre-specific effects on COVID-19 awareness building in the community, referral, and routine service provision merit attention in Bangladesh’s pluralistic community health system. While COVID-19 infection and government-mandated lockdowns restricted CHW mobility, the workers’ capacity to continue service provision and education can be leveraged in vaccination and surveillance efforts moving forward.
... Although there have been long-standing problems of planning, coordination, and partnership formation at all levels for CHW functioning, there is emerging an interesting and potentially effective approach to micro-level planning, coordination, and partnership formation in which community representatives and local government leaders are now guiding local activities of CHWs to harmonize their work and enhance its effectiveness [66]. ...
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Background Community health workers (CHWs) play a critical role in grassroots healthcare and are essential for achieving the health-related Sustainable Development Goals. While there is a critical shortage of essential health workers in low- and middle-income countries, WHO and international partners have reached a consensus on the need to expand and strengthen CHW programmes as a key element in achieving Universal Health Coverage (UHC). The COVID-19 pandemic has further revealed that emerging health challenges require quick local responses such as those utilizing CHWs. This is the second paper of our 11-paper supplement, “Community health workers at the dawn of a new era”. Our objective here is to highlight questions, challenges, and strategies for stakeholders to consider while planning the introduction, expansion, or strengthening of a large-scale CHW programme and the complex array of coordination and partnerships that need to be considered. Methods The authors draw on the outcomes of discussions during key consultations with various government leaders and experts from across policy, implementation, research, and development organizations in which the authors have engaged in the past decade. These include global consultations on CHWs and global forums on human resources for health (HRH) conferences between 2010 and 2014 (Montreux, Bangkok, Recife, Washington DC). They also build on the authors’ direct involvement with the Global Health Workforce Alliance. Results Weak health systems, poor planning, lack of coordination, and failed partnerships have produced lacklustre CHW programmes in countries. This paper highlights the three issues that are generally agreed as being critical to the long-term effectiveness of national CHW programmes—planning, coordination, and partnerships. Mechanisms are available in many countries such as the UHC2030 (formerly International Health Partnership), country coordinating mechanisms (CCMs), and those focusing on the health workforce such as the national Human Resources for Health Observatory and the Country Coordination and Facilitation (CCF) initiatives introduced by the Global Health Workforce Alliance. Conclusion It is imperative to integrate CHW initiatives into formal health systems. Multidimensional interventions and multisectoral partnerships are required to holistically address the challenges at national and local levels, thereby ensuring synergy among the actions of partners and stakeholders. In order to establish robust and institutionalized processes, coordination is required to provide a workable platform and conducive environment, engaging all partners and stakeholders to yield tangible results.
... • Build leadership and momentum for longitudinal evaluation and learning for adaptive community health platforms in partnership with communities, CHWs, and the local health system) [95]. • Further document and promote efforts to promote local government engagement for strengthening CHW programming [96,97]. • Further document and promote community engagement strategies for the selection and priority setting of community activities, support to communitybased structures, and involvement of community representatives in decision-making, problem-solving, planning, and budgeting processes as they relate to CHW activities [98]. ...
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... In Niger the relais volunteers assist the agents de santé communautaire [17]. And in Bangladesh there may be government-and nongovernmental organization (NGO)sponsored CHWs working in the same community [18]. These "dual-cadre" CHW programmes often assign fewer households to each CHW, allowing for more frequent contact with community members and more time to establish trusting relationships with household members [17]. ...
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The supplement highlights a systems approach that recognizes the communities' roles and their interactions with other health system actors to accelerate outcomes and reflect the diversity of the community health ecosystem. Several cross-cutting priorities emerge from the articles, namely coverage, community health financing, policy change, institutionalization, resilience, accountability, community engagement, and whole-of-society efforts.