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The purpose of this paper is to provide an overview of how to measure the performance of information technology implementation in a company by using factor analysis and regression analysis methods. From the resulting mathematical model, it can be used to make predictions and make strategies in the implementation of information technology in the fut...
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... IT Balanced Scorecard adalah suatu metode untuk menilai dan mengatur kinerja teknologi informasi serta menjaga keseimbangan antara rencana dan aktivitas teknologi informasi dengan tujuan bisnis perusahaan (Aryani et al., 2022). Penggunaan IT Balanced Scorecard dapat diukur berdasarkan empat perspektif diantaranya adalah perspektif orientasi pengguna, perspektif kontribusi organisasi, perspektif kesempurnaan operasional, dan perspektif orientasi masa depan (Sardjono et al., 2020). Untuk dapat mendefinisikan kebutuhan perusahaan berdasarkan IT Balanced Scorecard maka perlu diketahui permasalahan yang terjadi dan pemberian rekomendasi yang dapat dianalisis menggunakan SWOT. ...
The use of information systems is one of the IS/IT investments in a company. Information systems can certainly improve company performance, but many information systems have not been implemented optimally, and do not meet the company's vision, mission and goals. This research was conducted with the aim of making strategic planning for the implementation of the E-Commerce information system at PT. Beware of Digital Innovation. The strategic plan was developed based on the IT Balanced method. Data collection was carried out through interviews, then the data obtained was subjected to SWOT analysis, then mapped into the IT Balanced Scorecard. This research produces strategic recommendations that companies can implement, including: 1) from an operational excellence perspective, companies need to determine IS/IT employees and regular maintenance; 2) user orientation perspective, companies need to adjust the interface design according to customer wishes and provider manuals as a template for system use; 3) future orientation perspective, companies need to recruit employees which can be done with background checks; 4) from a business contribution perspective, companies need to maintain and improve service quality. It is hoped that the results of this research can improve the quality of PT Waspada Innovation Digital's e-commerce.
... Dewasa ini, perusahaan mempelajari dan mengevaluasi kegiatan operasional bisnis untuk mengimplementasikan TI agar dapat menunjang bisnis tersebut [2] Performansi dalam suatu kinerja teknologi informasi perlu dan dapat diketahui oleh perusahaan. Hal ini agar performansi kinerja terkait TI yang telah diimplementasikan dapat diukur dan dievaluasi terhadap operasional bisnis perusahaan [3], [4]. Balanced Scorecard TI (BSC TI) dapat digunakan sebagai kerangka pengukuran dalam pengukuran performansi kinerja terkait TI di perusahaan [5]. ...
... Online payment systems via smartphones have also varied, such as SMS banking, m-banking, and e-wallets. So it can be ascertained that technology is getting more advanced, so that there will be many new ways to make online transactions via mobile devices [11]. ...
In the era of the revolution industry 4.0, artificial intelligence can be used as one of the driving forces so that the revolution industry 4.0 can run properly. Artificial intelligence is more towards something sophisticated which is created by humans with a programming system where everything can be done automatically. This artificial intelligence was created with the aim that every task performed by humans can be carried out by a robotic system that is able to identify an action based on natural language processes , speech recognition, sensor systems, computer vision, intelligent computers and so on. Artificial intelligence plays an important role in solving problems that are practical and easy for every human to understand because basically artificial intelligence is a very good method for learning, reasoning, and perception for every problem that occurs. The phenomenon of using artificial intelligence and machine learning is an overview of the direction of the development of digital payment services in Indonesia in the future. The revolution industrial era 4.0 brought changes to the shifting payment transaction methods in Indonesia.
... Explaining the structure of relationships between many variables in the form of factors or latent variables is the main objective of factor analysis. The factors formed are random quantities that previously could not be observed or measured or determined directly [16]. ...
The purpose of this study is to look for factors, indicators, and build a model of readiness for effective and efficient implementation in order to answer the problems that arise at PT XYZ related to the readiness of Customer Relationship Management (CRM) implementation. The research method used is the method of collecting data by observing, interviewing, and distributing questionnaires to respondents using the CRM Value Chain theory as a conceptual framework and the research method used in this research is factor analysis to process data obtained from questionnaires. In this study managed to get new factors along with the constituent indicators of these factors as well as an ideal readiness model. It can be concluded that factors related to the readiness of implementing Customer Relationship Management among others are Customer Service Information, Customer Relations Value, Lack of Service and Communication.
... Alat pengumpulan data melalui perangkat internet. Teknik analisis data dengan metode factor analysis yang dibantu melalui perangkat software SPSS versi 24 (Sardjono et al., 2020). ...
This study aims to identify supporting factors in the selection of nano spray products. This study uses factor analysis method through SPSS statistics software. The results showed that there are two main factors that support nano spray products, namely tool and content factors. Keywords: Factor analysis, Nano spray, SPSS, Statistics
... e. Google Knowledge Graph: developed by Google, is seen as a systematic way of bringing together facts, people and places, to make interconnected search results more accurate and relevant. Google uses its own database which contains more than 70 billion facts [11]. The challenges ahead in developing this Knowledge graph are as follows: 1. ...
The spread of the 2019 Corona virus Disease pandemic (Covid-19) resulted in many organizational entities being forced to redesign business processes, reducing the cost of reducing working hours, to terminating employment (layoffs). The informal sector has the worst impact. Thus, both the government and the private sector make various efforts in overcoming problems of social impact that arise. One of them is through the formation of the Task Force for the Acceleration of Handling Covid19 (covid19.go.id) as a single contact crisis center. However, the extent of the impact that arises will result in preventive, curative and promotive efforts at risk of not being handled properly. The implementation of knowledge management based on graphs (knowledge graph) will enable agile integration between various sources of information. The Graph Data Model captures the relationships of various different entities by connecting them through the edge of information extracted from various heterogeneous sources. After the data is represented in a graphical format, there are various analytic graph techniques for asking multi-hop (multi-node) relationships between entities in the knowledge graph that is built. In addition, graphs allow users to visualize data quickly, interactively and exploratively for analysis.
... The project are the preparation of all components of the drilling project, neglect of each project activity, integration between processes in the drilling project, and the accuracy of cost planning [24]. Based on Table 2. the simulation model calculation above, it was found that prior to this study it was known that the value of understanding of drilling project workers reached 6.570. ...
Project is an activity or business that is temporary and has a certain period of time, unique and produces a product, service or both. Achieving project activity right on the schedule was an important thing for project owners or contractors. However, the schedule of the "X2" Well Drilling Project has delayed from the original plan due to several inhibiting factors. Therefore, the cost's project increased during project implementation. The factor analysis method is used to reduce the number of independent variables until new variables are found which are then examined for their relationship and a mathematical model is built using the regression analysis method. The location of this research was one company with 100 valid respondents. The results of this study indicate that there are 3 (three) new factors that have a positive effect and 1 (one) new factors that have a negative effect on the condition of the differences that occur. If a project can be completed before the work period ends, at other times if the owner wants to build a construction project again, there is no doubt that the owner will re-choose Oil Service Company to work on another Drilling Project.
... In the analysis of variance, multiple regression and discriminant, one variable is called the dependent variable or criterion and the other variable is the independent variable or predictor. In factor analysis is called interdependence technique in which all sets of independent relationships are examined [12]. In factor analysis, variables are not grouped into independent and non-independent variables, instead the whole set of interdependent relationships between variables is examined. ...
In line with the development of information systems and technology today, which has entered the era of the industrial revolution 4.0, the learning process in high schools also develops by utilizing information systems and information technology platforms by developing electronic learning systems or often called e-learning. For the successful implementation of e-learning, it is important to know what factors and indicators can be used to build a performance evaluation model., so that the implementation strategy can be determined in a future that is sustainable and superior in competition. The method used to process data is a factor nalysis method, whereas to construct an evaluation model of a number of factors obtained, the regression mpdel is used. The results of the analysis produced 5 (five) new factors, namely a culture of change, a knowledge management system, the latest information, the dissemination of knowledge, and the development of teaching materials.
... Consumers are given various alternative choices according to their needs, then can do a comparison in a short time. This results in convenience to foster customer confidence [7]. ...
Covid-19 is a global emergency epidemic that affect all areas of life including the economy. Growth in the world economy has decreased due to lack of purchasing power that lasts for only at home policy. This policy is carried out to prevent the spread of covid-19, which on the other hand actually increases the use of e-commerce and mobile commerce as means of shopping. The use of e-commerce and mobile commerce is considered capable of helping consumers to buy basic necessities and health that are needed during activities at home. Buying and selling transaction through e-commerce and mobile commerce have increases during covid-19. Which is then utilized by e-commerce and mobile commerce by providing various attractive offers for consumers. The consumer does not need to interact with the seller and the items needed will be sent home.
... Issues discussed in the company's contribution are synergistic performance strategic contributions, business value of IT projects and management of IT investments. Benchmarks used are based on available or determined objective standards and cases originating from external sources [7]. The goal of the company's contribution perspective is controlling IT costs from new IT applications and the business value of the existing IT application functions. ...
As we all know that information systems and technology are used by companies to make their business processes run more effectively and efficiently, so as to make a competitive advantage for the company. In this effectiveness and efficiency problem, an appropriate measuring tool is needed to measure the effectiveness and efficiency of business processes after the contribution of technology in the company using the IT Balanced Scorecard (IT BSC). Through a number of perspectives found in IT BSC, further research instruments can be developed that can be used to formulate a number of respondents' opinions through a questionnaire. Data processing of the results of the questionnaire was carried out using an exploratory factor analysis method to reduce a number of independent variables to obtain a new variable, which could then be made a mathematical model that could describe the behavior of information technology performance conditions at the company. From the results of the analysis obtained there are four new factors that affect the resulting model related to the management and use of information technology in terms of competence, service capability, business sustainability and improvement in function. It can be concluded that these factors can affect performance and get good quality from the contribution of information technology to the company's business processes and can be used as a key performance indicator. 1. Introduction. A public company engaged in shipping, transportation and logistics was originally an agency company and has now developed into a group and is an integrated transportation company, which has several subsidiaries engaged in commercial and domestic ship operators, terminal operators, warehousing, logistics, land transportation, agency, and so on. By looking at the functions, benefits and advantages of information systems and information technology in the company, the company decided to create a special section that handles and focuses on IS and IT as a whole in the company, that part is the information technology. However, in carrying out activities in its business units,
