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The aim of the article was to use HFMEA-Fuzzy modeling to evaluate the eight lean wastes and identify critical processes related to them. To achieve this, data was collected from an Emergency Care Unit (ECU) in Rio de Janeiro. The results showed that the Processing/Creativity waste was the most frequent, followed by Defects, Waiting/Inventory, and...
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The Brazilian Ministry of Health and the Fluminense Federal University promoted Kaizen in lean thinking implementation projects in 24-hour Emergency Care Units. This research aimed to evaluate the application of Kaizen in both projects looking for patterns, providing valuable information for the design and improvement of future projects. Both proje...