ArticlePDF Available

Design and Evaluation of Integrated Healthcare Informatics

Authors:
Transactions of the SDPS:
Journal of Integrated Design and Process Science
21 (3), 2017, 1-5
DOI 10.3233/jid-2017-0016
http://www.sdpsnet.org
S D P S
S D P S
S
O
C
I
E
T
Y
F
O
R
D
E
S
I
G
N
A
N
D
P
R
O
C
E
S
S
S
C
I
E
N
C
E
&
Editorial
Design and Evaluation of Integrated Healthcare
Informatics
Thomas T.H. Wana, Varadraj P. Gurupurb*, and Murat M. Tanikc
a College of Health and Public Affairs, University of Central Florida, Orlando, FL, USA
b Department of Health Management and Informatics, College of Health and Public Affairs, University of Central
Florida, Orlando, FL, USA
c Department of Electrical and Computer Engineering, UAB School of Engineering, The University of Alabama at
Birmingham, Birmingham, AL, USA
Healthcare informatics research is a newly emerging interdisciplinary science to pursue the evidence-based
information and knowledge applicable to enhance care management decisions and practices (Wan, 2006). The
ultimate goal of this research is to guide administrative and clinical pursuits for excellence and to optimize health
organizations’ effectiveness and efficiency. Historically speaking, several scientific disciplines have established
their research paradigms by employing a multidisciplinary perspective to improve health and health care. Their
interdisciplinary approaches to personal and population health may include: 1) human ecology, a study of human
adaptation and lifestyle in varying geospatial settings; 2) health demography, a study of vital events such as fertility,
morbidity, mortality, and disability; 3) medical sociology, a study of synergism of social and environmental factors
influencing health and illness of the population; 4) clinical epidemiology, a study of patterns and trends of morbidity
and mortality associated with interventions and outcomes of care; 5) health economics, a study of consumption of
health services, efficiency, and financial arrangements influencing the delivery of health care services; 6) health
psychology, a study of behavioral-related factors such as attitude, perception, motivation, and preference for health
related actions; 7) preventive medicine, a study of preventive strategies and interventions in the promotion of
community and population health; 8) data science, in performing warehousing, mining, and statistical modeling of
multilevel data to capture administrative and self-report data, to convert raw data into meaningful information, and
to analyze data and formulate predictive analytics for health care improvement; and 9) health information science
and management, a web of information networks enabling transformation and dissemination of systematic review
and meta-analysis of results from clinical trial studies.
We have observed four emerging trends in healthcare informatics research around the globe (Wan, 2010;
Kroneman et al, 2016; Jacobsen, 2008). First, healthcare researchers advocate the deployment of translational
(converting basic science and knowledge into clinical practice for human health), transformational (directing a
paradigm shift from a complex to parsimonious application of care management plans), and transdisciplinary
investigations (integrating multi-factorial approaches into a coherent state of knowledge for enhancing behavioral
and societal changes). Second, the technological innovations have driven the directions of knowledge management
and development, information sharing and dissemination, and clinical care technology application. The availability
of high-performance computers speeds up data processing and analytical capabilities of investigators. Third,
collaborative opportunities among scientists and practitioners have shaped new research ventures in tackling
common and special problems in the delivery of health care systems. There are excellent clinical programs

* Corresponding author. Email: varadraj.gurupur@ucf.edu.
2 Wan et al. / Editorial: Design and Evaluation of Integrated Healthcare Informatics
developed for caring patients with chronic diseases, such as the specialty accountable care organizations for
oncology, heart disease and stroke care. These healthcare centers may operate under a progressive regulatory
framework such as the value-based payment, patient-centered care and quality improvement programs. Fourth, the
pursuit of casual inquiries in comparative effectiveness research for disease management and outcome assessment
offers innovative solutions to handle population health management problems. The most notable example is to
perform multilevel analysis of personal, organizational, ecological and contextual determinants of health (Wan et
al., 2017). This approach has shed the light about the relevance of each contributing factor to the variation in
healthcare outcomes. The role of confounders or extraneous variables can be delineated specifically so that the net
influence of stronger personal and societal predictors can be identified. This is a helpful step to plan, implement,
and evaluate intervention programs in population health management.
In the United States, as in other advanced countries, the five factors triggering health care management problems
for chronic disease care are associated with the increase in the elderly population, the increased prevalence of
multiple or poly chronic conditions, the need for containing costs of care, the need for improving efficiency and
organizational performance, and the desire for patient-centric care (Wan, 2017).
The growth of aging population throughout the world is alarming and requires a thorough analysis of the
demand for care, particularly for the increase of older old (75-80 years of age) and oldest old (85+). The
conventional medical model for chronic care is too narrowed and very expensive if it is not adequately integrated
with social care modalities such as community-based care and other alternative services.
Multiple or poly chronic conditions are often observed in the elderly population, irrespective of gender,
race/ethnicity, and socioeconomic conditions of the people. Given the prevalence of poly conditions exists, little is
known about the progression or trajectory changes of the disease process at the population level. Thus, health
services researchers with the “big data” approach could explore the time-person-place trilogy of etiologies for poly
chronic conditions, particularly in relationship to the investigation of metabolic related diseases (Murray et al.,
2004; Wan, 2017).
Cost containment and related issues are complex problems that require a thorough investigation. The transition
from the Affordable Care Act (the Obama Care) to the American Healthcare Act (the Trump Care) engenders
serious concerns about the coverage of the uninsured and the preexisting conditions. Carefully designed value-based
payment, incentive plan, and quality improvement programs in response to cost control and management problem
are imperative.
The healthcare delivery systems are constantly under pressures to improve their efficiency and effectiveness
(Wan, 1995; Grol et al., 2013). Health services management research plays a pivotal role in search for better designs
and processes. It is unclear about the optimal relationship existed between the size-volume and quality of care. The
United States is an innovative country that does not believe the use of one-size-fits-all strategy in the design of
alternative healthcare organizations. More experimentations in the design and implementation of new healthcare
organization are needed (Wan, 2002).
Patient-centered care such as Medical Homes is considered a popular solution to the primary care alternative in
the United States (Rosenthal, 2008; Nielsen et al., 2016). The key principles in delivering primary and preventive
care to the high-risk population include: 1) demand management ranging from needs assessment to patient
engagement; 2) personalized care design (Hegarty et al., 2016); 3) use of health information technology to improve
patient-physician communications and disease monitoring (Noblin, Wan and Fottler, 2013); 4) identification of m-
health utility; 5) encouragement or incentivization of preventive care practice and self-care management; and 6)
promotion of community participation or engagement for the culture of health as noted in the Robert Wood Johnson
Foundation’s research initiative. It is interesting to note that the patient-centered care movement has fostered an
emerging research discipline such as Personalized Care, particularly at the Southeastern University of Norway that
offers a Ph.D. program for healthcare researchers.
The evolution of data science from the development of descriptive data analytics to predictive analytics has led
to the detection of disease patterns and treatment plan variations for the chronic care population. However, the lack
of specificities and conceptually grounded models prevents the formulation of effective predictive analytics that
will help guide the policy interventions and changes needed. The fundamental questions in the system design
applying to the relationships among the context, design, performance and outcome components of a healthcare
system, are: 1) What are the mechanisms leading to better integrated chronic care models? 2) What are the causal
paths for optimizing personal and population health outcomes in the implementation of an ideal system design? 3)
For whom should the innovative care modality be targeted? 4) What are the uniform and minimal amounts of
Wan et al. / Editorial: Design and Evaluation of Integrated Healthcare Informatics 3
metrics required to assess clinical and self-reported outcomes in performance evaluation? 5) How can a theoretically
informed and empirically validated framework be used in the design of decision support systems for improving
organizational performance and patient care outcomes?
Disease management is a proactive approach to management of chronic conditions such as heart failure,
hypertension, coronary heart disease, diabetes, COPD, asthma, and chronic kidney disorder through the provision
of coordinated and integrated care to contain costs and improve patient care outcomes (Fiedler and Wan, 2010;
Kroneman et al., 2016). A transdisciplinary approach to disease management is therefore proposed by integrating
the macro- and micro-domains of a healthcare system. The macro system components include the contextual factors
such as the socio-culture, political, and physical environmental aspects of the delivery system. The micro system
components consist of personal-level and behavioral factors such as patients’ knowledge (K) about the disease and
care process, motivation (M) to change, attitude (A) towards a specific treatment or care plan, and preventive care
practice (P). These KMAP components may either directly or indirectly affect the variability in patient care outcome
measures. Disease management research should call for the integration of both micro- and macro-determinants of
personal and population health (Wan, Terry, Cobb, McKee, and Kattan, 2017). Thus, the results can be used in the
design and evaluation of decision support systems with the assistance of computer technologies and communication
networks for improving self-efficacy and patient-centered care performance (Wan, Terry, Cobb, McKee, Tregerman
and Barbaro, 2017).
Promoting a population health management strategy requires careful guidance from evidence-based research to
shed some light on proof. Evidence is often accumulated from experiential and scientific knowledge through
experimentation. One promising approach is to expand data mining efforts guided by a transdisciplinary research
perspective coupled with the design of graphic-user interface (GUI)-based decision support systems (Wan, 2002).
This enables researchers to validate and confirm the predictive analytics with large databases for multiple population
groups. Ultimately, more efficient and effective care modalities, the evidence-based practice, can be developed
from applying healthcare informatics research to optimize health and well-being of the population.
In this special issue we are including four articles in the aforementioned areas of health science. The article
titled, “Healthcare — Probabilistic Techniques for Bone as a Natural Composite” discusses about probabilistic
techniques used to model bone composites. This modeling takes into consideration uncertainties with regards to
bone composites. In another article titled, “A ‘Structured’ Phenomenological Approach to Promoting Health among
Young Adult and Adolescent Males” the authors establish the need to improve healthcare services. This need has
been evaluated using “Young Adult and Adolescent Male (YAAM)” encounters. The experimentation described in
this article establishes the need to improve proximal, intermediate, and distal health outcomes. “Mining Federated
Data (MFD) — A Conceptual Framework for Exploration and Evaluation of Hospital Performance Measures” is
an article that discusses about different methods used in evaluating the performance of a healthcare provider. Here
the author provides a useful insight on the predictor variables used for this purpose. The author also provides
information on the use of Enterprise Data Warehouse for achieving the same. Finally, the article titled “Case Study:
Implementing and Integrating Health IT Solutions within a Correctional Environment” details the use of health
information technology in prisons for inmates.
Society for Design and Process Science in particular promotes the importance of applying a scientific process
to complex societal problems (Gurupur, et al., 2016; Gurupur and Gutierrez, 2016). Generally speaking, these
problems are transdisciplinary in nature; therefore, solutions driven from convergence of research have to be taken
into account to address these complex problems (Martis, et al., 2017; NSF, 2017; Gurupur and Wan, 2017). It is our
opinion that Healthcare Informatics is one such field and we have hereby attempted to address some of the
complexities of this field in this special issue.
References
Fiedler,B.A.,andWan,T.T.H.(2010).Diseasemanagementorganizationapproachtochronicillness.
InternationalJournalofPublicPolicy6(3/4):260277.
4 Wan et al. / Editorial: Design and Evaluation of Integrated Healthcare Informatics
Gurupur,V.,Wan,T.T.H.,Malvey,D.,Slovensky,D.,(2016).Editorial:DesignofHealthInformationSystems,
JournalofIntegratedDesignandProcessScience,Vol.20(1),pp.36.
Gurupur,V.,Wan,T.T.H.,(2017).CurrentstateandchallengesinimplementingmHealth:Atechnical
perspective,mHealth,DOI:10.21037/mhealth.2017.07.05.
Gurupur,V.,Gutierrez,R.,(2016).DesigningtheRightFrameworkforHealthcareDecisionSupport,Journalof
IntegratedDesignandProcessScience,DOI:10.3233/jid20160001.
Grol,R.,Wensing,M.,Eccleg,M.andDavis,D.(2013).ImprovingPatientCare:TheImplementationofChangein
HealthCare(2ndedition).NewYork:theWileyBlackwell.
Hegarty,C.,Buckley,C.,Forrest,R.,andMarshall,B.(2016).Dischargeplanning:Screeningolderpatientsfor
multidisciplinaryteamreferral.InternationalJournalofIntegratedCare16(4):1.doi.10.5334/ijic.22252.
Jacobsen,K.H.(2008).IntroductiontoGlobalHealth.Sudbury,MA:JonesandBartlettPublishers.
Kroneman,M.,Boerma,W.,vandenBerug,M.,Groenewegen,P.,deyong,J.,andvanGinneken,E.(2016).
Healthsystemintransition.TheNetherlandsHealthSystemReview18(2):1239.
Martis,R.J.,Lin,H.,Gurupur,V.,Fernandes,S.L.,(2017).Editorial:FrontiersinDevelopmentofIntelligent
ApplicationsforMedicalImagingProcessingandComputerVision,ComputersinBiologyandMedicine,
DOI:10.1016/j.compbiomed.2017.06.008.
Murray,C.J.,Lopez,A.D.andWibulpolprasert,S.(2004).Monitoringglobalhealth:timefornewsolutions.British
MedicalJournal329:1096–1100.
NSFOnline:https://www.nsf.gov/od/oia/convergence/index.jsp.LastAccessed:10/23/2017.
Nielsen,M.,Buelt,L.,Patel,K.andNichols,L.M.(2016).ThePatientCenteredMedicalHome’sImpactonCost
andQuality:AnnualReviewofEvidence,20142015.PatientCenteredPrimaryCareCollaborative.
https://www.pcpcc.org/sites/default/files/resources.
Noblin,A.,Wan,T.T.H.,andFottler,M.(2013).Intentiontouseapersonalhealthrecord:atheoreticalanalysis
usingthetechnologyacceptancemodel.InternationalJournalofHealthcareTechnologyandManagement,
14(1/2):7389.
Rosenthal,T.C.(2008).Themedicalhomes:Growingevidencetosupportanewapproachtoprimarycare.
JournalofAmericanBoardofFamilyMedicine21:427440.
Wan,T.T.H.(1995).AnalysisandEvaluationofHealthCareSystems:AnIntegratedApproachtoManagerial
DecisionMaking.Baltimore:HealthProfessionsPress.
Wan,T.T.H.(2002).EvidenceBasedHealthCareManagement:MultivariateModelingApproaches.Boston:
KluwerAcademicPublishers.
Wan,T.T.H.(2006).Healthcareinformaticsresearch:fromdatatoevidencebasedpractice.JournalofMedical
Systems30(1):3–7.
Wan,T.T.H.(2010).Globalhealthresearchstrategies.InternationalJournalofPublicPolicy5(2/3):104120.
Wan,T.T.H.,Terry,A.,McKee,B.,andKattan,W.(2017).AKMAPOframeworkforcaremanagementresearchof
patientswithtype2diabetes.TheWorldJournalofDiabetes8(4):165171.DOI:10.4239/wjd.v8.i4.165.
Wan et al. / Editorial: Design and Evaluation of Integrated Healthcare Informatics 5
Wan,T.T.H.,Terry,A.,Cobb,E.,McKee,B.,Tregerman,R.,andBarbaro,S.D.S.(2017).Strategiestomodifythe
riskofheartfailurereadmission:Asystematicreviewandmetaanalysis.HealthServicesResearchManagerial
Epidemiology4:116.
Article
Mobile Health (mHealth) is a kind of information technology, which aims at delivering health services. First, the electronic health (eHealth) and mHealth were distinguished. Then, through a series of empirical studies, five major theories of mHealth, namely Cognitive Behavior Theory, Social Support Theory, Transtheoretical Model and Stages of Change, Behavioral Learning Theory and Grounded Theory were summarized in the present study. Further analysis found that mHealthto some extent contributed to solving psychological problems, managing physiological diseases, as well as promoting healthy behaviors. However, more evidences are needed to support the efficacy and effectiveness of mhealth. The possible factors and the mechanisms of mHealth interventions should be explored for achieving optimal effectiveness in the future.
Article
Full-text available
Over the years, the healthcare community has witnessed many improvements in methods and technologies used in healthcare delivery, including mHealth as an emerging area of healthcare applications to improve access to health services. However, challenges involved in implementing mHealth to optimal advantage do exist. In this article, we identify some of the most important challenges and propose feasible solutions.
Article
Full-text available
AIM To review impacts of interventions involving self-management education, health coaching, and motivational interviewing for type 2 diabetes. METHODS A thorough review of the scientific literature on diabetes care and management was executed by a research team. RESULTS This article summarizes important findings in regard to the validity of developing a comprehensive behavioral system as a framework for empirical investigation. The behavioral system framework consists of patients’ knowledge (K), motivation (M), attitude (A), and practice (P) as predictor variables for diabetes care outcomes (O). Care management strategies or health education programs serve as the intervention variable that directly influences K, M, A, and P and then indirectly affects the variability in patient care outcomes of patients with type 2 diabetes. CONCLUSION This review contributes to the understanding of the KMAP-O framework and how it can guide the care management of patients with type 2 diabetes. It will allow the tailoring of interventions to be more effective through knowledge enhancement, increased motivation, attitudinal changes, and improved preventive practice to reduce the progression of type 2 diabetes and comorbidities. Furthermore, the use of health information technology for enhancing changes in KMAP and communications is advocated in health promotion and development.
Article
Full-text available
Background Human factors play an important role in health-care outcomes of heart failure (HF) patients. A systematic review and meta-analysis of clinical trial studies on HF hospitalization may yield positive proofs of the beneficial effect of specific care management strategies. Purpose To investigate how the 8 guiding principles of choice, rest, environment, activity, trust, interpersonal relationships, outlook, and nutrition reduce HF readmissions. Basic Procedures Appropriate keywords were identified related to the (1) independent variable of hospitalization and treatment, (2) the moderating variable of care management principles, (3) the dependent variable of readmission, and (4) the disease of HF to conduct searches in 9 databases. Databases searched included CINAHL, Cochrane Central Register of Controlled Trials, Cochrane Database of Systematic Reviews, ERIC, MEDLINE, PubMed, PsycInfo, Science Direct, and Web of Science. Only prospective studies associated with HF hospitalization and readmissions, published in English, Chinese, Spanish, and German journals between January 1, 1990, and August 31, 2015, were included in the systematic review. In the meta-analysis, data were collected from studies that measured HF readmission for individual patients. Main Findings The results indicate that an intervention involving any human factor principles may nearly double an individual’s probability of not being readmitted. Participants in interventions that incorporated single or combined principles were 1.4 to 6.8 times less likely to be readmitted. Principal Conclusions Interventions with human factor principles reduce readmissions among HF patients. Overall, this review may help reconfigure the design, implementation, and evaluation of clinical practice for reducing HF readmissions in the future.
Article
Full-text available
Many factors need to be taken into consideration while developing a decision support system for healthcare. This mainly involves: a) adherence to statutory regulations, b) ease of use and access, and c) protecting patient data from malicious use. Some of these requirements are intertwined creating a myriad of complexities. This leads to a substantial increase in the level of complexity involved in designing and developing the decision support system. In this paper we attempt to address some of these complexities to the reader and present a framework for a solution that could be modified if required to deal with these aforementioned complexities. © 2016-Society for Design and Process Science. All rights reserved.
Article
Full-text available
Physicians who have an electronic health record in their office may have the option to provide their patients with a personal health record. Research was undertaken to determine if a patient population would indeed use a personal health record if the physician(s) made it available in the future. The technology acceptance model was used to evaluate both perceived usefulness and perceived ease of use (technology barriers). Although the perceived usefulness of a personal health record was a significant determining factor related to intention to adopt, technology barriers were indirectly related to intention to adopt as well. Technology barriers can be addressed by providing office staff for hands-on training as well as assistance with interpretation of medical information. Longitudinal research is needed to determine if the technology barriers decline over time and usefulness of the information promotes increased demand.
Article
Full-text available
This paper states that traditional facilities (i.e., hospitals, remote physician offices or referral care) may not be the best choice for chronic diseases that require long-term care. The increased need for specialised managed care for the growing numbers in the USA who require such care suggests that a disease management organisation (DMO) approach can best diagnose, treat and use health informatics to create treatment protocols for that specific population. Chronic viral hepatitis in Central Florida is presented to illustrate the need for DMOs that have a centralised structure, provide a platform for data acquisition through patient evaluation and diagnosis and provide both immediate treatment recommendations and long-term health monitoring. Unless surgery or an emergency requires acute care, this paper suggests building local capacity in terms of DMOs for managing chronic illness versus hospital management, on the premise that separate facilities can provide more cost-effective and defined treatment for the compounding aspects of chronic disease, to achieve the best outcomes for patients.
Article
Full-text available
The application of health systems analysis points to the need to specify theoretically the circumstances under which health disparities exist in the USA as well as in other countries. This paper highlights the importance of developing major themes in global health research and formulating research strategies to investigate the dynamic forces of health status change and human adaptation in small geographical areas. The concepts based on systems theory are used to build a theoretically informed framework to guide ecological research on global health. The use of advanced statistical and dynamic modelling techniques enables researchers to better understand the determinants and consequences of global health and population change. The research foci should be extended beyond the conventional bounds of health disparity studies. Intervention research should be designed and executed to produce new knowledge for improving medical practice and global health.
Book
The 3rd edition of this textbook was published in 2018. Free sample chapters are available at http://www.jblearning.com/catalog/9781284123890/ and at http://www.igh3.com .