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Identifying Generational Cohorts in Sarawak

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The purpose of this paper is to deliberate on efforts to utilize the theories of generations to identify generational cohorts in Sarawak. A qualitative study was carried out via in-depth interview using a purposive sampling method to determine major societal events in the state. Interviews were recorded, transcribed, and analyzed using content analysis. Descriptive analysis was used to assess the frequency of the recalled events and their distribution by age range. Accordingly five generational cohorts were identified, and labeled as neoteric-inheritors, prospective-pursuers, social-strivers, idealistic-strugglers and battling-lifers. The results show that the people in the same cohorts recall the same events that occurred during their formative years and supports past studies that personal attachment to events in the coming-of-age times is a major determinant of a cohort. This validates past findings and lays the groundwork for further analyses on cohort characteristics and use. Recommendations for management are provided.
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Identifying Generational Cohorts in Sarawak
Hiram Ting
a1
, Ernest Cyril de Run
b
, Kim-Shyan Fam
c
a
Faculty of Economics and Business, Universiti Malaysia Sarawak, Malaysia; hiramparousia@yahoo.co.uk
b
Faculty of Economics and Business, Universiti Malaysia Sarawak, Malaysia; drernest@feb.unimas.my
c
School of Marketing and International Business, Victoria University of Wellington, New Zealand; kim.fam@vuw.ac.nz
1
Corresponding author
Abstract - The purpose of this paper is to deliberate on
efforts to utilize the theories of generations to identify
generational cohorts in Sarawak. A qualitative study was
carried out via in-depth interview using a purposive sampling
method to determine major societal events in the state.
Interviews were recorded, transcribed, and analyzed using
content analysis. Descriptive analysis was used to assess the
frequency of the recalled events and their distribution by age
range. Accordingly five generational cohorts were identified,
and labeled as neoteric-inheritors, prospective-pursuers,
social-strivers, idealistic-strugglers and battling-lifers. The
results show that the people in the same cohorts recall the
same events that occurred during their formative years and
supports past studies that personal attachment to events in the
coming-of-age times is a major determinant of a cohort. This
validates past findings and lays the groundwork for further
analyses on cohort characteristics and use. Recommendations
for management are provided.
Keywords - Generational cohort, Sarawak, event, coming-of-
age, memory
I. INTRODUCTION
The concept of generation and its impact on cohorts of
people has long been discussed in various disciplines,
including business [1][2][3][4][5]. Specifically, generation
study has rapidly gained its relevance in marketing
discipline. Studies have shown positive prospects of
utilizing generational cohort in marketing strategies and
consumer behavior [6][7]. Generation descriptions such as
baby boomers, generations X and Y are often associated
with marketing opportunities and understanding consumer
[8][9], and considered as an basis for marketing
practitioners to segment the customers effectively [10].
The notion of generational cohort hinges upon the
assumption that individuals are profoundly influenced by
cataclysmic events occurring during their coming-of-age
years. Schuman and Scott’s [11] study demonstrate that
similarly aged individuals do share similar memories of the
events, and they are recalled predominantly from
adolescence and young adulthood. Moreover, individuals
who have personal experiences with the events that they
cited are likely to be influenced by the events throughout
their lifetime. Holbrook and Schindler [12][13] posit that
young adulthood engagement with the societal events is
likely to influence individuals well into their adulthood, and
therefore it becomes more possible to predict their future
behaviors. Given the potential of understanding generational
cohorts, this study is purported to be groundwork to utilize
the theories of generational cohort in order to come out with
the cohorts in Sarawak. Whether different age-groups in the
state recall different influential events, and whether they
took place during the coming-of-age years are the two
questions, hence objectives that this study intends to address
and achieve.
II. LITERATURE REVIEW
Definition of Generational Cohort
“Cohort” is defined as (a group of) individuals who are
born during the same time period and who experience
similar external events, which are described as the “defining
moments”, during their late adolescent and early adulthood
years [6][5][14][15]. This is well supported by definition of
“generation” given by Smola and Sutton [16]. Edmunds and
Turner’s [17] describe generational cohort as individuals
who are born at about the same time and experience
historical events at about the same point in their human
development. In like manner, Gursoy et al. [18] highlight
that individuals in the same generation tend to think and act
different from those born in other time span. Therefore it
goes beyond age to unveil individuals’ characteristics in the
long term.
Past Theories on Generational Cohort
Mannheims [2] essay “The Problem of Generations”, is
one of the earliest works on the subject and regarded as the
most systematic and developed treatment of generation from
a sociological perspective. It asserted that people are
significantly influenced by the socio-historical environment
that predominates their youth [19] . Based on his theory of
generations, those most influenced by major societal events
and collective memory would have personally experienced
them during their late adolescence and early adulthood. As
these events have primacy, they define generational cohorts
and give rise to new cohorts [8].
The theory of intergenerational value change developed
by Inglehart [20][21] also maintains that major historical
happenings bring about changes on the foundation of
existing social orders and value systems of the society, and
give birth to new generational cohorts consequently. The
theory is based on scarcity and socialization hypotheses.
The former states that cohorts tend to place the greatest
subjective value on the socioeconomic resources that are in
short supply during their youth. The latter, in turn, proposes
that individual’s basic values reflect the socioeconomic
conditions of childhood and adolescence. Longitudinal
research has shown that this values orientation will remain
relatively stable throughout one’s lifetime [21][22][23].
The theory of historical generations proposed by Rogler
[5] further expands the work of Inglehart and underscores
that cataclysmic events impose a stronger, longer-lasting
value imprint on the coming-of-age group than on other
age-groups who live through the same historic period. He
made propositions to maintain that generations start with
cataclysmic historical events, and they, especially the young
adults, are deeply affected by these events. Besides,
reactions to these events will consolidate into stable
orientations if the influences of the events are directed
toward the young adult’s experiences. The lifelong
persistence of these orientations therefore defines historical
generations. Such is the assertion that the late adolescent
and early adulthood years, also known as coming-of-age or
formative years in other literature, rather than the birth years,
segregate one generational cohort from another. These
propositions are supported by studies done in other
countries, such as the Netherlands [24], England, Germany
and Japan [25][26], Brazil [27], the U.S [12][13][28], and
China [29][30].
Considering the generational cohorts in US, a well-known
framework proposed by Strauss and Howe [31] states that
the population of the country is consisted of four cohorts.
These cohorts are the silent generation, born between 1925
and 1942, the baby boomer generation, born between 1943
and 1960, the thirteenth generation born between 1961 and
1981, and the millennial generation, born between 1982 and
2004. Similar to the assertion of the past theories, they
emphasize that each cohort exhibits distinct attitudes and
behaviors which are shaped by the impactful events
experienced during their lives.
With the aforementioned in mind, it is therefore clear that
it is impractical to assume the segregation and duration of
years used to define the generational cohorts in the U.S or
any other regions is identical to that of the Sarawak.
Munusamy et al. [32], in their study about perceived
differences in values among academicians in Malaysia,
realize the limitation when assuming that the birth year used
to segregate the cohorts in Malaysia is similar to that of the
Western context. For instance, the segmentation of
generational cohorts proposed by Smith and Clurman [33]
and Zemke et al. [34] cannot be generalized in Sarawak as
there is no baby-boomers age in the nation’s history.
Sarawakians in their thirties and forties today did not
experience feminism movement during their coming-of-age
years although generation X had in the US. The defining
moments between Sarawak and other regions are different;
hence the descriptions of generational cohort must be
different.
Accordingly, three propositions are formulated in this
study for subsequent analysis. First, the people in Sarawak
must have experienced different major societal events from
the people in the US, and therefore recall different events,
hence the following proposition:
Proposition I: The people in Sarawak will recall
different major societal events from the people in the US.
Secondly, different age-groups in Sarawak must have
experienced different major societal events that are
impactful to them, hence the following proposition:
Proposition II: Each age-group will recall particular
and different major societal events that are impactful to
them.
Thirdly, having collective memories and experiences of
these events indicates that individuals must have
experienced them primarily during their late adolescence
and early adulthood, and were greatly impacted by them.
This defines generational cohorts in the given context.
Hence the third proposition is as follows:
Proposition III: The collective memories and
experiences of the major societal events will show that
these events were predominantly taking place during the
late adolescent and early adulthood years.
III. METHODOLOGY
Research Design
A qualitative approach was adopted in this study to
investigate and understand complex psychological and
social issues embedded in generations of people [35]. The
concept of saturation or information-richness is emphasized
[36][37].
Population and Sample
Sarawak was chosen as the context of the study as
Sarawak may not share similar events with Sabah and the
western part of Malaysia due to differences in historical and
social background. As such, the population of the study
must be Sarawakian, and must have spent most of their time
in the state.
As far as the sample size is concerned, there are no clear
guides as to how many cases or respondents should be
included in qualitative studies [38]. Therefore past studies
were looked into to surmise the sample needed to secure
replication of information and to fulfill the aim of the study
[39]. Minimum case required was two to a maximum of
fifteen [40]. In terms of the respondents, Ritchie et al. [41]
claim that qualitative samples often lie under 50 while
Bertaux’s [42] concluded that fifteen is the smallest
acceptable sample for all qualitative research. The number
of cases and respondents in this study is explained in the
following section.
Sampling Strategy
Purposive sampling strategy is used since it is essential to
select intended people to accomplish the aim of the study
[43]. Age is used as a proxy variable to develop cases.
Earlier literature has shown that people become susceptible
to major happenings as early as 14 or 15, and formative
years tend to take place in late adolescence and end at the
age of 24 to 27 [13][8][28][11]. Subsequently six cases
were developed (age 65 and above being the sixth case), and
five respondents or more were required for each case, thus
totaling 30 respondents at least. Other demographic
characteristics namely race, geographical area and gender
were also taken into account to reflect the actual population.
Research Instrument
Since the study is about real people in natural settings
rather than in artificial isolation [35], case study and in-
depth interview were chosen as the most preferred and
effective methods to collect primary data [38]. Accordingly,
53 interviews were conducted throughout Sarawak, but five
of them were abandoned due to poor recording. The
additional number of interview completed in this study is to
ensure that the collected data achieve information-richness.
The shortest interview was about 10 minutes,
understandably from a 15-year old student, and the longest
one lasted almost 2 hours, naturally from a veteran. Most
interviews were conducted either in the homes of the
respondents at their convenience and comfort
[44][45][46][47]. Although the using of audio recorder is
rarely advisable during interviews in Asia [48][49], it is
essential in this study for the purpose of triangulation.
Interview Design
Interview questions about memories of past events were
designed with reference to Schuman and Scott’s [11] study.
A pilot study was carried out to check whether the questions
were clear enough for respondents to give responses, and
measured what it was intended to measure [50]. This
ensures content validity was achieved. The funnel or
flowerpot approach was adopted, starting with broader
questions, narrowing down the scope from general to
specific, and eventually ending with demographic details
[51][52][53][54]. Specifically, respondents were firstly
asked about the major societal events that they could
remember in the last 80 years in an open-ended manner.
Supplementing words such as political, economical, social
and technological aspects were used in probing questions
[8]. Then they were asked to clarify when these events
happened and why they were important to verify their
influence on them.
Data Analysis
All recorded interviews were transcribed verbatim, and
the transcriptions were checked to match against the audio
records [55]. Content analysis is particularly useful when
data are collected through in-depth interview [56]. It tends
to focus at frequency counts [57], and allows for qualitative
analyses of initially qualitative data [58]. However, since it
is imperative that the content captures something important
in relation to the research aim, it does not necessarily
dependent on quantifiable measures [59]. Therefore content
analysis was utilized to find out and code major events
manually [60]. Then the coded events were categorized as
distinctive and concise themes by the researcher and two
coders independently [60]. The collective responses of
memories allowed the events and their respective years of
occurrence to be structured by age in a way that pointed out
whether there was cutoff age for every cohort. The
responses were then used to show whether the events fit the
model of adolescence and early adulthood as the primary
source of memories. This helped determine the number of
cohorts in Sarawak and define them accordingly.
IV. RESULTS
Reliability
Multiple coders to establish inter-coder reliability were
used to perform content analysis of interview data [61][55].
Generally, the reported reliability was 85 percent, which
satisfies the recommended threshold of 85 percent [56].
Findings using Descriptive Analysis
Table 1 depicts a summation of demographic information
from 48 respondents.
TABLE 1
RESPONDENT DEMOGRAPHICS
Variable Frequency Percent
Gender Male
Female
24
24
50.0
50.0
Age-group 15-24
25-34
35-44
45-54
55-64
65 and above
9
9
9
7
7
7
18.8
18.8
18.8
14.6
14.6
14.6
Race Iban
Chinese
Malay
Others
15
14
12
7
31.3
29.2
25.0
14.7
Residing
Location
Kuching
Miri
Bintulu
Sibu
Others
15
7
6
6
14
31.3
14.6
12.5
12.5
29.2
Findings using Content Analysis
Table 2, in turn, depicts a summation of major societal
events recalled and regarded as impactful by the
respondents. Age distribution is reported to indicate the age
range of individuals who recalled the events.
TABLE 2
IMPACT EVENTS RECALLED AND FREQUENCIES
Aspect
Events
(Themes)
Freq.
Age
Distribution
Political
Japanese Occupation of Sarawak
Second World War
The Gulf War
Election Campaign
Conflict in the Middle East
Retirement of Tun Mahathir
Change of Prime Ministers in
Malaysia
Inauguration of Obama Barack
Change of President in Taiwan
Bersih Rally
One Malaysia Campaign
Communism in Sarawak
British Colonization
Dismissal of Anwar Ibrahim
Najib Razak as Prime Minister
Sarawak Joined Malaya to form
Malaysia
The Iraq War
Governance of Tun Mahathir
Anwar’s Lawsuit and Effect
The Bosnian War
Dayak’s Nationalism in Politics
Governance of Rahman Ya’kub
Singapore Separated from
Malaysia
Indonesian/Malaysian
Confrontation
Ming Court Affair
7
1
3
4
1
5
3
4
2
1
3
18
6
2
1
6
1
3
6
1
1
1
1
1
1
69, 73, 73, 75,
78, 82, 87
87
35, 50, 53
16, 23, 24, 30
16
19, 26, 31, 32, 64
26, 27, 31
23, 26, 27, 27
26, 32
20
23, 27, 31
44, 46, 49, 53,
53, 56, 57, 58,
60, 64, 64, 69,
73, 73, 75, 78,
82, 87
69, 73, 73, 75,
78, 82
37, 48
36
60, 64, 69, 73,
73, 78
31
50, 64, 78
24, 30, 35, 48,
64, 78
35
46
78
78
78
64
Econ-
omic
Econ./Financial Crisis in 2008
The Rise of Oil Prices
Corruption
Econ./Financial Crisis in 97/98
The Bakun Project
Vision 2020
Economic Development
Improvement of Living Standard
4
2
1
15
2
2
2
10
26, 27, 27, 31
19, 27
23
27, 27, 28, 28,
31, 32, 35, 35,
36, 37, 43, 48,
49, 50, 58
36, 49
31, 36
24, 28
24, 28, 36, 42,
44, 46, 48, 49,
Socio-
cultural
The 911 Event
Change of Instruction Medium
at School
Change in Tertiary Education
System
Children Public Safety
Baby being abandoned
Inter-ethnic Violence in Madura
The Execution of Baram Project
Jakarta Anti-Chinese Riot
Increasing Criminal Cases
Riot in London
Illegal Logging Activities
Early Missionary Work in
Sarawak
Highland Tower Collapse
8
7
2
3
3
2
1
1
2
1
1
2
2
16, 24, 28, 32,
35, 36, 46, 53
15, 20, 23, 26,
27, 48, 53
30, 53
19, 24, 35
19, 24, 28
27, 35
50
32
24, 28
15
78
75, 78
Aspect
Events
(Themes)
Freq.
Age
Distribution
Techno-
logical
The Use and Advancement of
Internet
Advancement in Communication
Technology, such as handphone
Advancement in
Computer/Digital Technology
Production of Proton Saga
The Use of Technology at
School
Demise of Steve Jobs
4
3
12
3
3
1
16, 23, 24, 27
16, 24, 27
15, 24, 27, 28,
30, 31, 32, 35,
36, 46, 53, 58
31, 36, 53
20, 24, 27
15
Others Earthquake and Tsunami in
Aceh
Tsunami/Nuclear Plant Incident
in Japan
Increasing of Natural Disasters
Haze
Explosion of Shell Plant in
Bintulu
Pollution
Widespread of HIV
Pollution of Rejang River
Outbreak of H1N1
Outbreak of Coxsackie
Outbreak of SARS
Great Flood
14
8
2
14
1
1
1
1
4
4
4
5
16, 20, 23, 23,
24, 24, 27, 32,
35, 36, 36, 48,
53, 64
16, 23, 27, 28,
30, 32, 48, 64
26, 58
15, 23, 24, 27,
27, 28, 31, 32,
35, 36, 37, 42,
43, 46
30
36
36
31
23, 24, 27, 36
24, 32, 36, 42
23, 32, 36, 48
36, 42, 44, 46, 59
Even though the frequency of each event being recalled
was different, and an event being recalled only one time
cannot be construed as insignificant, frequency count is still
useful to postulate collective memories in this study. Hence,
table 3 shows the association between age mean of the
respondents when the events were recalled five times or
more and the occurrence of the events.
TABLE 3
ASSOCIATION BETWEEN AGE MEAN
AND OCCURRENCE OF EVENTS
Events (Themes)
Occurring
Freq.
Age
Me
an
Std
Dev.
Japanese Occupation of
Sarawak
Retirement of Tun Mahathir
Communism in Sarawak
British Colonization
Sarawak Joined Malaya to form
Malaysia
Anwar’s Lawsuit and Effect
Econ./Financial Crisis in 97/98
Improvement of Living
Standard
The 911 Event
Change of Instruction Medium
at School
Advancement in
Computer/Digital Tech
Earthquake/Tsunami in Aceh
Tsunami/Nuclear Plant Incident
in Japan
Haze
Great Flood
1941-1945
2003
1950s-
1970s
1946-1963
1963
1998-
Present
1997-1998
---
2001
---
Late 1990s-
Present
2004
2011
1997-1998
---
7
5
18
6
6
6
15
10
8
7
12
14
8
14
5
76.71
34.40
63.39
75.00
69.50
46.50
37.60
44.00
33.75
30.29
34.58
32.93
33.50
31.86
45.40
6.13
17.33
12.62
4.52
6.60
21.03
9.78
10.50
11.79
14.44
12.27
13.77
15.33
8.63
8.47
V. DISCUSSION
The findings confirm that the first proposition about the
major societal events experienced and recalled by the
people in Sarawak are different from that of the people in
the US holds true. For example, Sarawakians in their 60s
did not mention Vietnam War, nor did any of the
respondents in their 30s recall anything about the explosion
of Challenger and new feminism movement. Conversely
speaking, the baby boomers in the US certainly did not
experience the formation of Sarawak, nor would generation
X give any account on the outbreak of fatal diseases.
Although similarity can be seen in younger generations in
mentioning global events such as the incident of 911 and the
use of internet, it does not warrant uniformity. Suffice to say
on this premise that generational description in the US
cannot be generalized to Sarawak.
The findings also show that the major societal events
recalled by every age-group are mostly different. Out of 14
respondents who mentioned the tsunami in Aceh in 2004 as
a major event, six of them are between 15-24 years old.
Many of them also recalled events pertaining to natural
disasters and outbreak of diseases. They also seemed to be
quite concerned with elections in recent years. As far as the
age-group of 25 to 34 is concerned, six out of nine
respondents recalled the incidents of tsunamis either in
Aceh or Japan. Moreover, five respondents from this group
spoke about haze in 1997 and 1998, and the same amount of
respondents also talked about the impact of technological
advancement in computer and digital. Interestingly, only
this group of people mentioned about the change of Prime
Ministers in Malaysia in the last decade and the impact of
the global economic crisis in 2008. Six of them considered
the economic crisis in 1997 and 1998 impactful as well.
Moving on to another group, five respondents with the
age between 35 and 44 regarded the economic crisis in 1997
and 1998 as impactful. Apparently this group of people is
more concerned with societal well-being because a good
number of them spoke about the outbreak of various
diseases, great flood, haze, and the improving of standard
living. Respondents from the age-group of 45 to 54 began to
tell things pertaining to communism. They also explained
how the economic crisis in 1997 and 1998, and the
improvement of standard living had impacted them
significantly. With the age-group of 55 to 64, it is of no
surprise that six out of seven respondents gave a good
account on communism in Sarawak collectively. The older
ones in this group also mentioned about the forming of
Malaysia in 1963. Finally, those who are aged 65 and above
talked mostly about political events such as Japanese
occupation, British colonization, formation of Malaysia and
communism in Sarawak. Overall it is posited that the
second proposition is accepted as each age-group does
recall particular and dissimilar events that are impactful to
them.
Having put the particular major societal events recalled
by each and every age-group in perspective, it is possible to
assess whether these events occurred during late adolescent
and early adulthood years respectively. Even though there
are cross-over effects or overlaps between two age-groups,
the collective memories of the events do suggest that
individuals are particular susceptible to major happenings
during their coming-of-age years. Adolescents, who are
aged 20 and below, seem to be recalling any major event
that happened in recent years since they are still in the
coming-of-age years. Young adults who are in their 20s and
30s, however, tend to recall the economic downturn in the
late 90s, advancement in technology and natural disasters.
Note worthily, a good number of them have also recalled
political events such as the retirement of Tun Mahathir, the
change of Prime Ministers, the inauguration of Barack
Obama as the President of the US, election and one
Malaysia campaign. Incidentally all these events occurred
within the last ten years, thus making obvious the influences
on them during the coming-of-age years.
Middle-aged individuals, who are in their late 30s and 40s,
seem to be more concerned with economic and social
security as seen in their responses to the economic crisis in
1997 and 1998, great flood, and the improvement of
standard living which mostly happened during their coming-
of-age years. Those who are in their late 40s have also
experienced fraction of communists’ activities in the early
1970s. Therefore it is evident that those who are in the 50s
and 60s would recall communism as the primary event due
to their personal attachment to the event during the
formative years. Though they could also mention some of
the recent events, they were not as concrete as the
experience that they had, such as curfew, during the time of
communism. Lastly, the veterans, despite being 70 years old
and above, can still explicitly remember incidents related to
Japanese occupation and British colonization as if there is
no other major event since then. As such the third
proposition is supported and also accepted.
The assessment of major societal events and their
occurrence with respective to the distribution of age
suggests that there are generational differences among the
Sarawakians. In view of that, five generational cohorts are
identified. The first cohort, consisting of those who are aged
20 and below, is labeled as ‘neoteric-inheritors’ because
they tend to accept whatever there is around them and are
still in their formative years. The second cohort, consisting
of those who are in their 20s and 30s, is labeled as
‘prospective-pursuers’ because they have experienced the
rapid advancement in technology and recovery from the
economic crisis. Their interest in political matters shows
that they believe in changes to ensure promising future. The
third cohort, consisting of those who are in their late 30s
and 40s, is labeled as ‘social-strivers’ since they care mostly
about economic stability and social welfare. Understandably
peace and security were brought in after the capitulation of
communists, and various developments began to be in place
since then, and that enhanced their living drastically. The
fourth cohort, consisting of those who are in their 50s and
60s, is labeled as ‘idealistic-strugglers’ as they have once
struggled to secure good lives and careers during the time of
communism, British colonization and the forming of
Malaysia. Different ideas and beliefs were generated during
those times as to what were the better decisions and choices,
and many of them still maintain their stance until today. The
fifth cohort, consisting of those who are in their 70s and
beyond, is labeled as battling-lifersdue to fact that they
had to find ways to survive and live during Japanese
occupation. They worked hard and were very protective of
their family members.
VI. CONCLUSIONS
The goal of the current study was to empirically support
the concept of generational cohort in the Sarawakian
context. The findings have validated the past studies using
the theories of generations that personal engagements with
major societal events during late adolescent and early
adulthood years do shape and define generational cohorts,
and give birth to new cohorts. Therefore the defining
moments transpired during the coming-of-age years is the
determinant to identifying and segregating cohorts in the
state.
People today are becoming savvier than ever before,
demanding personal attention and products that go well with
their lifestyle. They do not want to be misunderstood,
mistargeted or misguided in any way. Schewe and Meredith
[62] assert that generational cohort characteristics divulge
much about what people in various age-groups desire and
prefer, and what are the motivations within. From an
organizational standpoint, they provide the platform for
developing effective marketing strategies and executions.
This study is the first attempt to this end and illustrates the
need for future endeavors to investigate the characteristics
of each cohort, the use of this segmentation approach in the
marketplace, and to extend it to the national setting to
determine the generational cohorts of Malaysia. This would
afford a more comprehensive view of the subject matter,
hence allowing more detailed studies pertaining to business
and marketing to be conducted nationally and
internationally.
Acknowledgement: This paper is based on research at
Universiti Malaysia Sarawak under Geran Dana Principal
Investigator (Grant no: 03/DPI07/823/2011 (07)). The
authors express their gratitude to UNIMAS for sponsoring
attendance at the conference.
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Paper presented at the International Borneo Business Conference 2012, 19
21 December 2012, Tawau, Sabah.
... Another preliminary study conducted in one of the states in Malaysia by Ting et al. (2012) identified five generational cohorts of Sarawak. These cohorts were labeled the Battling-lifers, the Idealistic-strugglers, the Social-strivers, the Prospectivepursuers and the Neoteric-inheritors. ...
... FGIs have been widely used in various studies on generational cohorts (Gordon, 2017;Suom€ aki et al. (2019). While studies identifying the formation of generational cohorts of Malaysia are severely lacking except for pioneering studies by Ting et al. (2012) and Ting et al. (2018), qualitative FGIs are deemed suitable to unearth the existence of generational cohorts of Malaysia by exploring their unique experiences and collective recall of historical events. Ritchie et al. (2003) further claim that qualitative samples often lie under 50 while Bertaux (1981) concluded that fifteen is the smallest acceptable sample for all qualitative research. ...
... Besides geographical areas, other demographic characteristics, namely race and gender, were also considered to reflect the Malaysian population. The same sample selection procedures were used by Ting et al. (2012) and Ting et al. (2018). ...
Article
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Western labeling is widely used to define a generation. However, this label was developed based on American history. Guided by Generational Cohort Theory, this research aims to define the generational cohorts of Malaysia based on historical events and collective memory. Twelve focus group interviews (FGI) were conducted. The findings revealed four generational cohorts, namely the Pre-Merdeka (Pre-Independence), Merdeka, Reformists, and Internet generations. Overall, the Pre-Merdeka generation who are in their late 70 s and early 80 s (born in 1944 and prior) clearly recounted the hardships and food scarcity during the Japanese Occupation. They care most for security and peace of the country. The Merdeka generation (50 s and 60 s years old or born between 1945 and 1964) recalled mostly various racial and political struggles during the run up to Malaysia attaining independence such as the 13th of May 1969 incident. The Reformists (30 s and 40 s age group born between 1965 and 1984) elicited memories on various national development and achievements in sports, politics, and computer technology. The Internet generation (in their 20 s or born from 1985 onwards) recalled mostly social media impact and smartphones while reminiscing on the birth of the new Malaysia in 2018. Generally, the findings reflect unique generational cohorts with distinct recollection.
... Since there is no theoretical foundation to construe generation cohorts in the U.S. population to the Malaysian population, the first study of generations in Malaysia was carried out in 2012 (Ting, de Run, & Fam, 2012;de Run & Ting, 2013). As it was the first attempt, the scope was delimited to Sarawak, which is a state in Malaysia. ...
... Content analysis is often used in marketing studies when data are collected through personal or open-ended interviews (Kassarjian, 1977), and for exploring various communication forms on behaviour (Yale & Gilly, 1988). Not only does it include frequency counts (Wilkinson, 2000), but it also Source: Adopted from Ting et al. (2012) allows for exploratory analysis of qualitative data pertaining to human and societal phenomena (Ryan & Bernard, 2000). Hence, the data were coded using initial coding and pattern coding techniques whereby they were organized into meaningful themes for analysis and interpretation (Saldaña, 2013;Tuckett, 2005). ...
... The experience of the major external events and their respective quotes clearly suggest that these defining events or changes which Malaysians were attached to during their formative years were very different from those of the U.S. population. However, these events were found to be largely similar to the findings of generation cohorts of Sarawak, which is a state in the eastern part of Malaysia (de Run & Ting, 2013;Ting et al., 2012). As such, an initial conclusion can be drawn that Malaysia is made up of five generation cohorts. ...
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Full-text available
Notwithstanding the prevalent use of generation labels and descriptions from U.S. sources in the marketing literature and segmentation practices in Malaysia, there is an extreme lack of studies that justify such adoption with theoretical support and empirical evidence. The present study was performed to explore generation cohorts in Malaysia using sociological theories of generations as the underpinning basis. The purpose was to identify the major external events which have impacted Malaysians during their formative years and to define actual generation cohorts in the Malaysian context. A qualitative approach via personal interview was administered and 80 nationwide interviews were conducted and audio-recorded. The data were then transcribed and analyzed using content analysis with the aid of the ATLAS.ti software. The findings suggested that the experiences of external events which Malaysians have are different from the experiences of the U.S. population. As such, five generation cohorts were proposed based on the collective experience of the events which transpired during the formative years respectively. The study not only unearthed actual Malaysian generation cohorts, it can also pioneer future investigation pertaining to generation cohorts in Malaysia and the use of generations in various studies and practices.
... Since there is no theoretical foundation to construe generation cohorts in the U.S. population to the Malaysian population, the first comprehensive study of generations was carried out in Malaysia in 2012 (Ting, et al., 2012; de Run & Ting, 2013). Since it was the first attempt, the population was delimited to Sarawak, which is a state in Malaysia. ...
... Since there is no theoretical foundation to construe generation cohorts in the U.S. population to the Malaysian population, the first comprehensive study of generations was carried out in Malaysia in 2012 (Ting, et al., 2012; de Run & Ting, 2013).Since it was the first attempt, the population was delimited to Sarawak, which is a state in Malaysia. The findings show that each cohort has its own characteristics due to their attachment to specific events during formative years (de Run & Ting, 2013; Inglehart, 1997; Rogler, 2002). ...
... Prospectivepursuers 1978Prospectivepursuers -1991They tend to accept whatever there is around them as they are still in their formative years. They know how to use communication technologies since young Source: Adopted from Ting,et al. (2012) ...
Conference Paper
Notwithstanding the prevalence use of generation labels and descriptions from the U.S. sources in marketing segmentation in Malaysia, there is an extreme lack of literature that justifies such adoption with theoretical support and empirical evidence. The present preliminary study is performed to explore generation cohorts in Malaysia by using sociological theories of generations as the underpinning basis. The purpose is to identify the major external events which have impacted Malaysians during their formative years. A qualitative approach via personal interview was administered nationwide. 80 interviews were conducted and audio-recorded. The data were then transcribed and analyzed using content analysis with the aid of ATLAS.ti. The findings suggest that the experiences of external events Malaysians have are different from the experiences of the U.S. population. As such, five possible generation cohorts are proposed based on their collective experiences when they came of age. The study not only illustrates actual Malaysian generation cohorts, but also the inappropriateness in adopting U.S. cohorts without theoretical basis. The study underscores the need to further delve into the subject matter.
... Baby boomers, generation X and generation Y are some of the generation labels which are not only well-known, but also widely adopted. However, it is theoretically and practically inappropriate to construe generation labels and characteristics in one population to another population (Munusamy et al., 2010;Ting and de Run, 2012). Due to societal and cultural differences, the formation of generation cohorts in the U.S cannot be the same as that of developing countries (d' Astous and Ahmed, 1999;. ...
... Since Neoteric-inheritors, Prospective-pursuers and Social-strivers are shaped and formed due to their respective attachment to major events and societal change during formative years, they possess distinctive characteristics (Ting et al., 2012;De Run and Ting, 2013). Hence, it is postulated that they would have different behavioural responses towards the use of Instagram. ...
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Purpose: The study aims to investigate the effect of behavioural and normative beliefs on attitude and subjective norm towards the use of Instagram respectively, and subsequently their effect on intention to use Instagram by generation cohort. The theory of reasoned action is adopted as underlying basis to explain the relationships under investigation. Design/methodology/approach: The study was conducted in Sarawak, an emerging market in Malaysia and Southeast Asia. 405 respondents were sampled using purposive sampling technique. They were grouped based on Sarawakian cohorts, rather than the cohorts from the U.S. sources. Data was collected through self-administered questionnaire and analyzed using multiple regressions and ANOVA. Findings: The findings show that behavioural and normative beliefs partially affect attitude and subjective norm towards the use of Instagram respectively. However, both attitude and subjective norm are significant predictors of intention to use. Additionally, the older cohort is found to rely more on opinions of significant others than the younger cohorts when considering the use of Instagram. Originality/value: - Although Instagram is gaining great popularity in contemporary society, little has been done to investigate user behaviour towards the application by generation cohorts in the context of developing markets. The study articulates the implication of generational impact on Instagram usage, thus articulating the antecedents of usage across generation cohorts.
... Furthermore, while advertising studies using general public as samples are abundant, how adolescents and young adults perceive advertising remains relatively ambiguous as they are largely assumed to be similar to adults (Wang, Holloway, Beatty and Hill, 2007). Taking the Neoteric-inheritors, a young generational cohort in Sarawak, as the target population (Ting, de Run and Fam, 2012), the purpose of this study is to investigate the effects of their beliefs about advertising and personal values on attitude towards advertising. As young consumers in this cohort are still in their formative years, the understanding of their beliefs and values provides fundamental knowledge about their attitude towards advertising and future behaviour (Pechmann, Linda, Loughlin and Frances, 2005;Rogler, 2002). ...
... As there is extremely lack of empirical evidence about generational cohorts in developing countries, an exploratory study was first conducted in Malaysia in 2011 as a precursor to future generation studies. It was found that the major external events which are deemed impactful in the country are largely different from that of the U.S. sources (Ting et al., 2012). As a result, different generational cohorts are identified based on their collective experience of the events, and they are labeled as Neotericinheritors (aged 21 and below as of 2013), Prospective-pursuers (aged 22 to 35), Social-strivers (aged 36 to 51), Idealistic-strugglers (aged 52 to 70) and battling lifers (aged 71 and above) accordingly. ...
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This study aims to investigate young consumers' views about advertising from generation perspective. Specifically, it seeks to scrutinize the effects of both advertising beliefs and personal values on their attitude towards advertising. As past studies review little about the implication of generation on advertising attitude in developing markets, the study looks into the subject matter from the standpoint of a young generation cohort in Sarawak. Self-administered survey was utilized on the basis of purposive sampling strategy to sample Neoteric-inheritors (aged 15-21 as of 2013) in the state. 450 copies of questionnaire were distributed, and 384 usable copies were subsequently collected. Data was analyzed using descriptive analysis and regressions. The findings show that product information, social role/image, being good for the economy, not being materialistic and truthfulness have significant effect on Neoteric-inheritors' attitude towards advertising. Contrary to past studies, their advertising attitude is found to be predominantly formed by positive beliefs. Moreover, only internal value is found to be significant in predicting attitude though the effect is weak. The study thus provides insights into how young consumers in developing markets view advertising, and how the understanding of generation articulates the effect of advertising beliefs and personal values on attitude and behavioural intention. By understanding the embedded orientations in generation, knowledge about young consumers' attitude towards advertising, and advertising effectiveness can be further enhanced.
... While advertising studies using university students and general public as samples are abundant, how adolescents perceive advertising remains largely unclear. Therefore, the purpose of this study is to investigate the effect of beliefs about advertising and personal values on attitude towards advertising from the perspective of Neoteric-inheritors in Sarawak, who are still in their formative years (Ting et al., 2012). ...
... However, these labels cannot be generalized to different settings due to differences of major events and experiences. Hence, a generational cohort was conducted in Sarawak, and it is found that the cohorts are largely different from that of the U.S. sources (Ting et al., 2012). Five cohorts are identified, and they are Neoteric-inheritors (aged 21 and below as of 2013), Prospectivepursuers (aged 22 to 35), Social-strivers (aged 36 to 51), Idealistic-strugglers (aged 52 to 70) and battling lifers (aged 71 and above. ...
Conference Paper
Full-text available
The purpose of this study is to investigate how adolescents view advertising. Specifically, the study utilizes the seven-belief factors model and the List of Values (LOVs) to look into the effects of beliefs about advertising and personal values on attitude towards advertising. Given the fact that little is known about adolescents' views on the subject matter, and how the two antecedent variables affect their attitude in emerging markets, the Theory of Reasoned Action (TRA) was adapted to determine the attitude of Neoteric-inheritors (age ranged from 15 to 21 years old in the year of 2013) towards advertising. Self-administered questionnaires were distributed in Sarawak, and 384 usable copies were subsequently collected and keyed in for analysis. The findings show that product information, social role/image, being good for the economy, not being materialistic and truthfulness have positive effect on attitude towards advertising. However, only internal value is found to be significant predictor of attitude towards advertising, albeit weak. The study thus provides insights into beliefs and attitude of adolescents towards advertising, and how the shaping of personal values may affect such attitude. Managerial implications of study are provided.
... While advertising studies using university students and general public as samples are abundant, how adolescents perceive advertising remains largely unclear. Therefore, the purpose of this study is to investigate the effect of beliefs about advertising and personal values on attitude towards advertising from the perspective of Neoteric-inheritors in Sarawak, who are still in their formative years (Ting et al., 2012). ...
... However, these labels cannot be generalized to different settings due to differences of major events and experiences. Hence, a generational cohort was conducted in Sarawak, and it is found that the cohorts are largely different from that of the U.S. sources (Ting et al., 2012). Five cohorts are identified, and they are Neoteric-inheritors (aged 21 and below as of 2013), Prospectivepursuers (aged 22 to 35), Social-strivers (aged 36 to 51), Idealistic-strugglers (aged 52 to 70) and battling lifers (aged 71 and above. ...
Conference Paper
Full-text available
The purpose of this study is to investigate how adolescents view advertising. Specifically, the study utilizes the seven-belief factors model and the List of Values (LOVs) to look into the effects of beliefs about advertising and personal values on attitude towards advertising. Given the fact that little is known about adolescents’ views on the subject matter, and how the two antecedent variables affect their attitude in emerging markets, the Theory of Reasoned Action (TRA) was adapted to determine the attitude of Neoteric-inheritors (age ranged from 15 to 21 years old in the year of 2013) towards advertising. Self-administered questionnaires were distributed in Sarawak, and 384 usable copies were subsequently collected and keyed in for analysis. The findings show that product information, social role/image, being good for the economy, not being materialistic and truthfulness have positive effect on attitude towards advertising. However, only internal value is found to be significant predictor of attitude towards advertising, albeit weak. The study thus provides insights into beliefs and attitude of adolescents towards advertising, and how the shaping of personal values may affect such attitude. Managerial implications of study are provided.
... This phenomenon is believed to have increased worldwide exchanges of information, including national and cultural resources (Al-Rodhan, 2006), thus intensifying human reliance and conformity. Despite having marketing-related studies which use ethnic groups in Sarawak as understudied samples (De Run, 2007;Ting & De Run, 2012b;Ting, et al., 2012), little is known about the implication of culture on attitude of the present young adults towards advertising. Moreover, studies on advertising attitude of Malaysian young adults represented by university students are still found wanting when compared to the West (Munusamy & Wong, 2007;Ramaprasad, 1994), and they do not necessarily show consistent results (De Run & Ting, 2013;Kwek, et al., 2010;Ramaprasad, 1994;Rashid & Sidin, 1987). ...
Article
Full-text available
The purpose of this study is to determine the attitude of young adults towards advertising from the perspective of ethnicity. Specifically, it seeks to find out how young adults from the Iban, Chinese and Malay communities perceive advertising so as to understand the implication of ethnicity and culture on the subject matter. A seven-factor belief model is adopted to decompose the theory of reasoned action. As such, it provides theoretical basis to explain similarities and differences of beliefs and attitude towards advertising across the three ethnic groups. Given its quantitative stance, a questionnaire-based survey was administered at universities. 316 out of 400 copies were then collected for analyses. The findings show that despite cultural differences embedded in ethnicity, beliefs and attitude of the three ethnic groups towards advertising are found largely to be similar. They can only be set apart by the effect of beliefs on the formation of attitude towards advertising. Implications and future studies are provided.
... Nevertheless, studies on attitude towards advertising of Malaysian young adults are still limited if compared to that of the western world (Munusamy & Wong, 2007;Ramaprasad, 1994). Moreover, even though there are marketing-related studies that acknowledge ethnic groups in Malaysia as understudied samples (De Run, 2007;Rashid & Sidin, 1987;Ting, De Run & Fam, 2012), little is known on the influence of culture on the attitude of young adults towards advertising. Furthermore, there is still a gap in literature in assessing relations between beliefattitude-intention constructs moderated by ethnic groups in a holistic and structural model (Kwek, Tan & Lau, 2010;Munusamy & Wong, 2007;Ramaprasad & Thurwanger, 1998). ...
Article
Full-text available
Objective – This study aims to investigate the attitude of Malaysian young adults towards advertising. How this segment responds to advertising, and how ethnic/cultural differences moderate are assessed. Design/methodology/approach – A quantitative questionnaire is used to collect data at two universities. Purposive sampling technique is adopted to ensure the sample represents the actual population. Structural equation modelling (SEM) and multi-group analysis (MGA) are utilized in analysis. Findings – The findings show that product information, hedonism, and good for economy are significant predictors of attitude towards advertising among young adults. Additionally, falsity is found to be significant among the Chinese, while social role and materialism among the Dayaks. No difference is observed in the effect of attitude on intention towards advertising by ethnicity. While homogeneity in advertising beliefs is assumed across ethnic groups, the Chinese and Dayak young adults are different in some of their advertising beliefs. Practical implications – Despite cultural effect being well-documented, young adults today seem to have similar beliefs and attitude towards advertising. Knowing what is shared and what is not for this segment is essential. Hence, it is imperative to keep track of their values in diversified communities to ensure effective communication process in advertising.
... It is found that personal values of Idealistic-strugglers are significantly different from other cohorts. Given the fact that all of them are above 50 years old in 2013, and have experienced the insurgence of communists, curfews and even the formation of Malaysia during their coming-of-age years, their viewpoints and value orientations are expected to be different from others (Ting, de Run & Fam, 2012). As they struggled to adapt to some of the major environmental changes in the state, they held on to their beliefs about what an ideal situation should be. ...
Conference Paper
Full-text available
Generation and value have been key extensions of demographic and psychographic bases in market segmentation respectively. However, generation has always been regarded as a demographic factor. Little is done to understand generational values across cohorts in emerging market. Using the cohort research in Sarawak as the basis, the present study is aimed to assess personal values of four generational cohorts and how these values may be different by cohorts. List of Values (LOVs) was utilized to determine internal values, external values and interpersonal values of cohorts. A quantitative approach by means of self-administered questionnaire was adopted in data collection. Subsequently, 1,116 usable copies were collected and the data was tested using analysis of variance (ANOVA). The results show that there is significant difference in personal values across four generational cohorts. Specifically, Idealistic-strugglers (the oldest cohort) are found to be different from others in every aspect while Neoteric-inheritors (the youngest) only differ from the rest in their external values. Prospective-pursuers and Social-strivers are found to have similar values internally and externally. The findings validate heterogeneity of different segments by cohorts in a developing market and support this observation with their distinctive values. Implication on generational values is provided.
Article
Full-text available
A national sample of adult Americans was asked to report "the national or world events or changes over the past 50 years" that seemed to them especially important, and then to explain the reasons for their choices. The resulting data are used both quantitatively and qualitatively to explore hypotheses related to generational effects, life course, and collective memory. Broadly speaking, different cohorts recall different events or changes, and these memories come especially from adolescence and early adulthood. The reasons for mentioning various events and changes also differ across cohorts in ways that indicate that generational effects are the result of the intersection of personal and national history.
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Marketing Research, 4/e takes an application-oriented approach, providing students with the tools and skills necessary to solve business problems and exploit business opportunities. This new edition was written to meet the needs of students through additional coverage of qualitative methods, emphasis on applied research projects as well as cases studies or exercises at the end of the chapters. The text is concise, highly readable and value-priced, yet it delivers the basic knowledge needed for an introductory text. The authors provide the student with an exciting, up-to-date text and an extensive supplement package.
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Strategic planning requires anticipating environments, and cohort analysis can be useful in anticipating change. It represents a new way of thinking about existing relationships, especially age-consumer behavior relationships. It can suggest when such relationships are the results of aging and when they are the results of cohort membership. The methodology is explained and then illustrated with an analysis of data taken from nationwide surveys conducted in 1969, 1975, and 1979.
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The main and interactive effects of age, period, and cohort are not estimable, although certain combinations of those effects are. A method used to obtain estimates of the effects of these variables involves the assumption of additivity and the imposition of one or more constraints on the relative effects of particular age levels, periods, or cohorts. This method can rarely if ever be justified for three reasons: first, the possibility of interactive effects cannot be ruled out a priori; second, although a constraint on the relationship of two groups may appear appropriate on a priori grounds, even small errors in the specification can have large effects on the estimates; and third, measurement error can lead to highly inaccurate estimates even if the constraint is precisely correct. A solution to the dilemma lies in the specification and measurement of the theoretical variables for which age, period, and cohort are indirect indicators.
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New data pertaining to tastes for popular culture support and extend the previous finding that consumers tend to form enduring preferences during a sensitive period in their lives. A psychographic measure of the consumer's attitude toward the past is shown to moderate this tendency, and differences between male and female respondents suggest that the experience of strong positive feelings plays a causal role. These findings can guide the marketer in designing aesthetic aspects of products or promotional stimuli and may increase the practicality of using cohort analysis for predictions of consumer demand.